Shell Business Operations

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Data publikacji: 01-04-2016
Ostatnia aktualizacja: 07-06-2017

RTP Analyst

Nr ref. 21884BR
Shell Business Operations in Krakow - oferta
Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell Business Operations (SBO) Krakow sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, an SBO-Krakow job will offer the chance to build a lasting and meaningful career. As one of six Business Service Operations centres, located worldwide, a job in Krakow will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and internal stakeholders as well as advanced financial operations.
RTP Analyst
Work location: Kraków, Zabierzów (pow. krakowski)


Job description:

The role is responsible for Contracts and Procurement (CP) RtP (Requisition to Pay) operational activities for specific entities in regions which are executed in SAP ERP System. The individual is responsible for the efficient and timely transactional processing of materials, services and requisitions in support of the assigned Shell business entities and region.

An individual contributor, the job holder is responsible to liaise and collaborate with various levels of stakeholders to address inquiries, resolve issues on a timely manner and establish preventive action plans moving forward.

The role also conducts data analysis and presentation to support the RtP Operations Manager/Line Manager, Operations Excellence (OE) team or other relevant group to conduct deep-dive Key Performance Indicators (KPI) analysis on a regular basis to drive RtP CI (Continuous Improvement) mindset especially in the areas of automation and/or PoT (Payment on Time) delivery.


  • Support single ERP system.
  • Perform single and assigned RtP Operations role (PR,PO,SE/GR)
  • Deliver RtP Operations across supported businesses.
  • Engage with requisitioners and stakeholders.
  • Work closely with the RtP Operations Manager and Team Lead on various project and activity; Key support in driving RtP improvements
  • Work with middle to high level of stakeholders and be able to provide support to users on detailed operational procurement guidance, execution of relevant RtP steps and standards, including the selection of correct master data to operationalize commercial contracts in line with business objectives and target RtP automation design.
  • Act as a first point of contact of the end users within the scope.
  • Work and engage closely with AP (Accounts Payable), business stakeholders, vendors (if applicable) and relevant team member to resolve outstanding issues on invoices.
  • Support and drive issue analysis to identify gaps and emerging issues in processes and procedures where KPI targets are concern.
  • Able to execute applicable post-order management activities to support business users and external parties though correct monitoring and throughout the purchase order life cycle.
  • Perform assigned ERP/SAP Super User Role. (address “how to” questions, perform training and testing to support the process and IT related change activities in area of responsibility, raise enhancement requests and participate in the review together with the process experts).

  • Bachelors degree from recognized University.
  • min 1-2 years working experience, preferably in a Procurement environment.
  • With actual hands on experience in SAP Procurement functional transaction and process.
  • Able to establish and maintain above level of stakeholder relationship.
  • Strong analytical skills (root cause analysis).
  • Ability to focus on meeting operation needs with low error processing of repetitive transactions.
  • Multi-tasker, can work independently with competing priorities
  • Good communication skills, fluent in English (written and oral).
  • Team oriented
  • Ability to work as part of a virtual team.
  • Maintain customer focus with a customer service mindset.
  • Deliver timely solutions within agreed quality levels.
  • Adaptable to changing circumstances within the organization.
  • Participate in project initiatives. 
  • Good interpersonal, influencing & stakeholder management.
  • Team player; maintain good working relationship with other team members.

Number of Vacancies: 1
Benefits of working at Shell:
  • Meaningful work in a company that is universally respected as a truly global energy leader (one of the world’s biggest companies according to Fortune Global 500)
  • Unique opportunity to fulfill your potential with personal and professional development programs
  • Work in a smart and motivated team within a supportive and inclusive culture with strong values
  • Attractive salary and bonuses
  • Complex medical care and individual life insurance
  • Sports programme & facilities e.g. Multisport Benefits Card, vouchers for free time activities
  • Good atmosphere at work and comfortable working environment: own canteen and a few relax rooms
  • Opportunity to participate in social and community projects
Shell is an Equal Opportunity Employer
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