State Street Corporation (NYSE: STT) is the world's leading provider of financial services to institutional investors including investment servicing, investment management, market research and trading. With $28.4 trillion in assets under custody and administration and $2.48 trillion in assets under management State Street operates in 29 countries and more than 100 geographic markets and employs over 29,000 worldwide promoting a culture of excellence.
At the moment we are looking for candidates for
Client Service Support Senior Specialist, Associate 2
Client Service Support Senior Specialist, Associate 2
Location: Kraków, małopolskie
JOB ID: R-615173
to join the insource organization supporting the State Street EMEA
Why State Street Bank Poland?
Operating in Europe since 1970 State Street services clients in multiple locations. State Street Bank Poland was established in 2007 in Kraków. Today State Street Bank Poland employs over 2000 staff members at three sites across the city. Our Kraków office provides investment fund accounting and related services to clients of multiple State Street locations and business units across Europe. We offer positions in a challenging, rapidly changing and international environment. There are multiple opportunities to gain experience in diverse areas of the investment fund cycle. State Street offers a significant scope for personal growth and career progression. Throughout your career at State Street you will be provided with a wide range of training opportunities and internal mobility options as well as individual development plans, attractive benefits and an excellent remuneration package. The continuous development of our employees from day one is critical as we continually seek to develop and expand the local management team and create future leaders from within.
Purpose of Role:
Under supervision of the Team Supervisor or the Manager, the Client Service Senior Administrator provides direct client service support to internal clients, investment managers and central support teams to ensure timely and error-free processing and facilitate the resolution of problems related to complex events.
Major Responsibilities:
- Prepare, Review, Validate Total Expense Ratio reports sent directly to the client or used in client reporting;
- Review and correct expense accruals liaising with NAV production teams;
- Review and approve Client invoicing for State Street fees and management fees;
- Review fund budgets and instruct accrual changes after consulting with the client;
- Receive and resolve inquiries in a timely and accurate manner and communicates effectively with other SSB teams;
- Assist in Client, Audit and NAV production expense-related queries;
- Take part in onboarding new tasks and operating model definitions;
- Escalate unresolved issues to management as required;
- Update various logs/spreadsheets and control checklists on a regular basis.
To be successful in this role, your profile should include:
- Experience in a Fund Accounting environment is strongly recommended.
- Demonstrate and understanding of fund expenses (fees: purchase, redemption, audit, legal & other expenses), total expense ratio production, accruals and true-ups, client invoice/rebilling;
- Excellent analytical and problem solving skills to resolve issues in a timely manner;
- Attention to details;
- Ability to operate under pressurized situations with time sensitive deadlines;
- Comfortable leading and motivating others.
We Offer:
- Employee savings plan
- Premium life insurance package
- VIP medical package
- International operating environment
- Language classes
- Soft skills trainings
- Technical workshops
- Development sessions with a mentor
- Diversity of opportunities across a range of challenging and highly complex activities
- Technical or leadership career pathway
To apply to this position, follow the "apply now" link. To locate this position in our application page, please use the KEYWORD search functionality and insert either the State Street Job ID or the Location.
As a first step we ask all candidates to fill out our online application form. Please enclose the CV in English and remember to save this document without any Polish characteristics also in file name.
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Job ID: R-615173 / Location: Kraków, małopolskie
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