Based in Ada, Michigan, Amway is one of the world's leading direct sales companies. We operate in more than 50 countries around the world offering a variety of products: health, beauty and home care. Amway Business Services Center was established in March 2010 to provide state of the art service to corporate operations across Europe, India and Africa. From graduates to highly qualified experts we hire the best professionals in the fields of Finance, Customer Service, Marketing, IT and HR. Here, you have the opportunity to add value and be valued – to achieve your professional goals and work with truly exceptional people. We believe in your potential and we value your talents.
Currently we are looking for a person for the position of:
Key activities
Key Responsibilities:
- Implements the trainings strategy in Romanian cluster (Romania, Bulgaria, Greece)
- Develops training plans based on the given strategy.
- Monitors training sessions monthly/quarterly as requested.
- Builds business relation with key distributors.
- Analyzes the training needs, consults account managers and key accounts; offer them the adequate training solution to achieve set objectives and KPIs.
- Organizes training activities.
- Monitors quality and impact of the training programs to ensure that training needs are met and performance enhanced.
- Organizes local staff trainings (basically Customer Care and Sales area) on new product launches and communicates.
- Coordinates freelance trainers for the Cluster
- Works with other functions (Mktg, BO, PR) to ensure course materials reflect current specifications and to obtain information on new processes and equipment as necessary.
- Analyses training needs and adjusts the initiatives to the local needs (in regards of culture, working style, etc.)
- Controls budget and expenditures
- Manages the Academy LMS (learning management system) by uploading, deactivating documents, videos, etc.
- Delivers face-to-face and web-based business trainings in Romanian cluster including planning, communication and preparation
Profile we look for
- Previous experience in training delivery.
- Proven experience in training management/coordination
- Degree in business administration or equivalent education
- Certified as Business Trainer (soft skills trainer) would be an asset
- Fluent (level B2/C1) in English and Romanian
- Excellent communication skills (verbally and in writing)
- Open-minded and flexible approach, willingness to take the initiative.
- Excellent presentation skills with the ability to engage and retain attention
- Strong organizational skills with the ability to plan, prioritize and consistently meets deadlines.
- Consistently demonstrated high customer service ethic.
- Ability to work effectively under pressure
- Excellent problem analysis skills, able to identify and deliver practical and workable solutions.
- Driving license.
- Excellent facilitation skills based on adult learning principles.
- Proficiency in usage of Ms Office (Word, PowerPoint, Excel, Outlook)
- Knowledge on delivering trainings via webinars (web live trainings) is a plus
- Availability to works on weekends if required
What we offer
How to apply
If you are interested in this job, please send your application via "Apply" button.
The purpose of the role is to implement the training strategy, coordinate the trainings for Romanian, Bulgarian, Greek markets and on occasion deliver trainings to the distributors.
The following statement should be enclosed to your application:
"I hereby give consent for my personal data included in my application to be processed by Amway Business Centre-Europe Sp. z o.o. located in Zabierzów (adres: Krakowska 280 str., 32-080 Zabierzów) for the purposes of current and future recruitment processes, in accordance with the Personal Data Protection Act dated 29.08.1997 (uniform text: Journal of Laws of the Republic of Poland 2002 No 101, item 926 with further amendments)."
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