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Accenture Operations
Data aktualizacji: 2019-06-17
Process Development Analyst
Nr ref. 00714113
Kraków, małopolskie
IT, BPO/SSC, Analiza
angielski, włoski
Data aktualizacji: 2019-06-17
Accenture Operations
Process Development Analyst
Accenture is a global management consulting, technology services and outsourcing company. Its home page is www.accenture.com.

Process Development Analyst
Process Development Analyst

Job Location: Kraków, małopolskie
Job Number: 00714113

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 435,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

Accenture Operations helps clients achieve new value and productivity from their business processes by applying analytics, process acumen and industry expertise to the transactional data and processes we manage and operate on our clients’ behalf.

What will you do:
 Responsible for performing product launch and expansion testing, and performing operations work on process stabilization projects in accordance to agreed SLA targets. Resources in this role will strive to understand operational processes end to end, and build expertise in all utilized tools and systems. Responsible for providing invaluable feedback to both BPO colleagues and client to ensure ongoing continuous improvement to stabilize our processes prior to handover and/or successful project closure.
Execute operational process tasks according to service level expectations
  • Execute validations of test cases in the testing of products and processes
  • Provide analysis and feedback on assigned processes
  • Contribute to product/process launch readiness
  • Contribute to risk assessment relating to assigned processes
  • Participate in process and product training
  • Contribute to regular client and internal meetings
Qualifications
 
What do we expect?
  • 2+ years experience working in Operations
  • BA in Business/Finance preferred
  • Inermediate/Advanced knowledge of Microsoft Excel
  • Comfortable with start-up type volatility
  • Exceptional attention to detail
  • Excellent communication skills both verbal and written
  • Availability to work shift 11:00-19:30.
What we can offer:
  • Using foreign language and new technology solutions daily, cooperating with various global Clients.
  • Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace.
  • Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings.
  • Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are.  
  • A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.
  • Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.
  • Full work comfort – private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees.
When applying please enclose the below statement:

"I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes and once the recruitment process is closed, I agree that Accenture Sp. z o.o. with its registered seat in Warsaw, 00-121, ul. Sienna 39 or any other entity of Accenture group places and processes my personal data in its database. I also express my consent to sending my personal data to third parties within the Accenture group pursuant to the Personal Data Protection Act of 29th August 1997 (Journal of Laws of 2002, No. 101, position 926 as amended). I submit the data voluntarily. I have been informed about the right of access to the content of my data and about the possibility of correcting them."

Check out all our job vacancies at our website: www.accenture.pl/operationswarsaw


Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.