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Przeglądana oferta pracy jest nieaktualna
Shell Business Operations
Data aktualizacji: 2019-09-19
Senior Team Lead - HR Advice
Nr ref. 111332BR
Kraków, małopolskie
BPO/SSC, Human Resources
Data aktualizacji: 2019-09-19
Shell Business Operations
Senior Team Lead - HR Advice
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Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell Business Operations (SBO) Krakow sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, an SBO-Krakow job will offer the chance to build a lasting and meaningful career. As one of six Business Service Operations centres, located worldwide, a job in Krakow will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and internal stakeholders as well as advanced financial operations.

Senior Team Lead - HR Advice
Senior Team Lead - HR Advice
Work location: Kraków

Job description:
ACCOUNTABILITIES:

HR Operational Delivery
• Partner with line managers on most complex HR queries, providing operational as well as tactical HR support. 
• Responsible for creating a great employee experience through pro-actively addressing employee and line manager’s needs, including managing escalations where they may arise.
• When required perform investigations (e.g. conflicts of interest, global helpline cases).
• Ensure seamless end-to-end resolution of queries of line managers and employees.
• Coordinates with Global and/or Local HR Consultants in case of (large scale) change initiatives, to ensure proper HR Advice support is provided to these initiatives (e.g. large reorgs, office moves).
• Establish strong working relationship with colleagues in country and the COEs to ensure the team can effectively partner when necessary.
• Identify and drive continuous improvement opportunities within the immediate team as well as across other teams to improve the employee experience
• Oversee and decide on exceptions/step-outs to processes
• Share expertise and knowledge on policies and processes to effectively deliver through team of advisors

Partnership
• Ensure strong collaboration with other teams within the HR model (i.e. Employee Relations, country HRBPs, Recruitment).

Leadership
• Lead a team of HR Advisors, some of whom may be based in Krakow and some of them abroad.
• Provide coaching to the team, growing the capability level of the team.
• Represent team at broader leadership meetings.Requirements:
- previous experience of working in HR Advice/HR Business Parter role ideally in front-line facing role supporting line managers with HR related matters.
- previous track of team management exprience
- have solid understanding of how HR adds value to the business
- Effective stakeholder management skills.
- Leadership skills - ability to motivate and energize, grow and develop individuals. 
- Diagnostic and investigation skills; advocacy and inquiry - able to ask quality questions
- Problem solving and decision-making skills
- Project Management
- CI mindset
- Fluent EnglishNumber of Vacancies: 1

Benefits of working at Shell:
  • Meaningful work in a company that is universally respected as a truly global energy leader (one of the world’s biggest companies according to Fortune Global 500)
  • Unique opportunity to fulfill your potential with personal and professional development programs
  • Work in a smart and motivated team within a supportive and inclusive culture with strong values
  • Attractive salary and bonuses
  • Complex medical care and individual life insurance
  • Sports programme & facilities e.g. Multisport Benefits Card, vouchers for free time activities
  • Good atmosphere at work and comfortable working environment: own canteen and a few relax rooms
  • Opportunity to participate in social and community projects

Shell is an Equal Opportunity Employer

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