Pracodawca zakończył rekrutację na to ogłoszenie
Job description:
ACCOUNTABILITIES:
HR Operational Delivery
• Partner with line managers on most complex HR queries, providing operational as well as tactical HR support.
• Responsible for creating a great employee experience through pro-actively addressing employee and line manager’s needs, including managing escalations where they may arise.
• When required perform investigations (e.g. conflicts of interest, global helpline cases).
• Ensure seamless end-to-end resolution of queries of line managers and employees.
• Coordinates with Global and/or Local HR Consultants in case of (large scale) change initiatives, to ensure proper HR Advice support is provided to these initiatives (e.g. large reorgs, office moves).
• Establish strong working relationship with colleagues in country and the COEs to ensure the team can effectively partner when necessary.
• Identify and drive continuous improvement opportunities within the immediate team as well as across other teams to improve the employee experience
• Oversee and decide on exceptions/step-outs to processes
• Share expertise and knowledge on policies and processes to effectively deliver through team of advisors
Partnership
• Ensure strong collaboration with other teams within the HR model (i.e. Employee Relations, country HRBPs, Recruitment).
Leadership
• Lead a team of HR Advisors, some of whom may be based in Krakow and some of them abroad.
• Provide coaching to the team, growing the capability level of the team.
• Represent team at broader leadership meetings.Requirements:
- previous experience of working in HR Advice/HR Business Parter role ideally in front-line facing role supporting line managers with HR related matters.
- previous track of team management exprience
- have solid understanding of how HR adds value to the business
- Effective stakeholder management skills.
- Leadership skills - ability to motivate and energize, grow and develop individuals.
- Diagnostic and investigation skills; advocacy and inquiry - able to ask quality questions
- Problem solving and decision-making skills
- Project Management
- CI mindset
- Fluent EnglishNumber of Vacancies: 1
Shell is an Equal Opportunity Employer
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