Trwa ładowanie. Prosimy o chwilę cierpliwości.
Przeglądana oferta pracy jest nieaktualna
Goldman Recruitment
Data aktualizacji: 2019-11-18
Service Desk Analyst with Finnish
Nr ref. 190348/5515
Kraków, małopolskie
BPO/SSC, Analiza
angielski, fiński
Data aktualizacji: 2019-11-18
Goldman Recruitment
Service Desk Analyst with Finnish
REKRUTACJA ZDALNA

Oferta pracy jest nieaktualna

Pracodawca zakończył rekrutację na to ogłoszenie

Goldman Recruitment is a leading Polish consulting company specializing in recruitment using Search & Selection and Executive Search methods. Our ambition is to provide the highest level of service, ahead of the market and creating a new standard in the personal consulting industry.

www.goldmanrecruitment.pl

For our Client, a new international company located in Katowice, we are looking for Candidates who speak in the Finnish language. This is a great job opportunity for those who are not afraid of challenges and want to start a professional career in a multicultural environment.


Service Desk Analyst with Finnish
Service Desk Analyst with Finnish
Work place: Kraków
Ref. no 190348/5515

Responsibilities:
  • first point of contact for all IT related matters and accountable for the delivery of results,
  • receiving and managing tickets received via Phone, Email, and other web-forms,
  • provide timely and accurate support for end-user devices and follow up the status of current queries and problems,
  • priority management based on impact and urgency,
  • escalate and coordinate unresolved tickets with teams located globally,
  • maintaining good relations and high-level customer service in compliance with the company’s principles,
  • keep the documentation a database updated.
Requirements:
  • very good knowledge of Finnish and English,
  • experience in customer service area would be an asset,
  • excellent communication and organizational skills.
The offer:
  • interesting career path within international environment,
  • attractive salary and benefits package,
  • technical trainings and certifications,
  • possibility of development.