Pracodawca zakończył rekrutację na to ogłoszenie
Business Excellence Leads are an integral part of Poland Business Excellence Team. The team is designed to ensure Accenture remains competitive in delivering process improvement solutions (both process and automation) cost effectively & quickly. The team’s primary role is to create and enhance process improvement and automation solutions in the Poland BPO operations. The tasks handled by this group have a direct impact on Operations in meeting SLA and improve productivity. We are looking for a strong leader to develop and drive the improvement projects and initiatives.
What will you do?
This role requires working closely with your team of Process Experts, Operations team, wider Continuous Improvement team and key software development teams across BPO operations to define strategy and requirements, and lead RPA/ AI/ Analytics development design through delivery and subsequent operation. This position involves regular communication with senior management on status, risks and product strategy. Excellent listening, writing skills and strong technical competency are essential.
The ideal candidate should have experience delivering technical solutions and can focus clearly on delivery and the customers. This opportunity requires excellent people management skills, problem-solving, and communication skills. Key to success in this position is an equal passion for managing a high performing project as well as delivery of leading edge technology.
What do we expect?
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