General Business Background:
Shell Bitumen is a fully integrated business that supplies enough bitumen to help resurface 450 km of road every day; that’s enough to travel around the world four times in one year. https://www.shell.com/business-customers/bitumen.html
Starting in 2019, Shell Bitumen Europe & Africa is co-locating its key business activities in Krakow.
The Logistics Scheduling Team safely provides customer focused daily distribution and operations services, for Shell Bitumen and Sulphur, that are prompt, cost effective and sustainable.
In addition to regular scheduling tasks, your job as a Senior Scheduler, has three key purposes
To train schedulers and help them make decisions when faced with operational dilemmas.
To manage and pay carriers and suppliers based on the status of our confirmations of orders and deliveries.
SAP and Process Super User
You handle orders and nominations through various channels.
You resolve customer care enquiries including urgent order, changes, complaints, disputes.
You liaise with the Transporters, Plants and Product Schedulers to ensure that the requested product and transport is available, can be safely executed and to promptly resolve problems.
You monitor, manage and communicate issues and delivery delays.
You ensure an accurate daily close by managing all relevant error logs to ensure that no orders or invoices are blocked and stocks are reconciled.
You manage & control carrier invoices (quantity control, price, extra costs, signing of delivery vouchers) and maintain correct SAP records for tariffs and other related data.
You provide analysis of carrier and plant performance vs contract and plan highlighting gaps and opportunities which you co-work with product schedulers and transport optimisers.
You develop standard work instructions and train other schedulers, with a focus on continuous improvement.
You lead Specialities operations community Continuous Improvement projects
Applications from candidates with some competency gaps that are keen to learn and develop are welcomed.
Are curious, highly motivated, ambitious, a hunter, a challenger?
Can break through barriers using inquiry, perseverance and charm?
Lead from the front and take people with you?
Realise your personal success through your colleagues, team and business?
Answer yes to all of these?
Then you are ready to make a difference in Shell Bitumen, one of the fastest growing businesses in Shell Downstream and one of Shell’s core Energy Transition businesses along with Chemicals and Aviation. The Shell Bitumen business offers unique opportunities for people like you to learn, grow and excel.
The formal requirement:
Experience in scheduling activities
Customer care or external relationship management skills
Expert Level of SAP user knowledge
Problem solving experience in SAP and other systems.
Excellent analytical skills with expertise in Excel
Training and or improvement delivery experience
Focus on Customer Experience
German/French or Dutch C1
Resilience under pressure
Number of Vacancies:Benefits of working at Shell:
Shell is an Equal Opportunity Employer
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