Strefa Klienta
For our Partner, leader in the field of pharmacy, we are looking for candidates for the position of
HRConnect Consultant - German Speaker
HRConnect Consultant - German Speaker
Work place: Kraków
Ref. no 190681/5570
Responsibilities:
- answers general questions via phone, chat or email and redirects misplaced enquiries,
- leverages procedures, policy manuals, knowledge databases, other reference materials to answer employee and manager inquiries and resolve HR transactions,
- guides Employee to case resolution,
- guides Employee and Manager Self-Service transactions,
- executes select HR related transactions (e.g., data changes) or appropriately escalates issues as needed,
- inputs data into Workday to transact on customer requests,
- escalates Employee and Manager inquiries to,
- functional Specialists when specific, in-depth functional knowledge is required,
- documents all employee inquiries, issues, and transactions in case management tools as required,
- participates in continuous improvement workshops and projects as required.
Requirements:
- bachelor degree with a concentration in HR preferred,
- 1-3 years of HR administration experience required,
- strong written and oral communication skills, in English,
- very good knowledge of German (min. C1 level) required,
- strong customer service and interpersonal skills,
- familiar with HR service and processes as well as HRIS tools and systems,
- able to navigate computerized data entry systems and other relevant applications,
- able to follow standard procedures and processes,
- ability to handle confidential and sensitive information.
The offer:
- interesting scope of duties in multinational company,
- friendly organizational culture,
- comfortable work environment,
- benefit package,
- private medical care and life insurance,
- commuting allowance,
- professional trainings and development opportunities.
Powiadomienie - oferty pracy
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