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Przeglądana oferta pracy jest nieaktualna
Accenture
Data aktualizacji: 2019-10-28
Warszawa, mazowieckie
BPO/SSC, Obsługa klienta
angielski, słoweński
Data aktualizacji: 2019-10-28
REKRUTACJA ZDALNA
Accenture is a global management consulting, technology services and outsourcing company. Its home page is www.accenture.com.

Customer Service Representative with Slovenian
Customer Service Representative with Slovenian

Job Location: Warszawa, mazowieckie
Job Number: 00763086

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 482,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.

Do you know foreign languages, but you’re not sure how should you shape your future career? Let us help you! Apply: our recruiters during detailed phone interview will match you to the best fitting positions in Accenture. Here are few options, that you might consider: 

 

Finance & Accounting Back Office

You will support our global clients in their finance and accounting processes in foreign markets. As organized and efficient person, you will monitor, process and manage timely transactions keeping everything on track.

 

Finance & Accounting Front Office

You will handle business to business relations with our global clients, negotiate and influence their suppliers and vendors to collect due receivables. Assertiveness and communications skills are your strength.

 

Customer Service

Become a helping hand to our global clients whenever they contact you. Solve their problems and come up with new solutions for the cooperation.

 

Sounds interesting?

Qualifications

Main Responsibilities:

  • Working in the area of logistics/order management,
  • Entering required data into the system based on processes, guidelines and procedures,
  • Communication with client based on processes and procedures,
  • Preparation of regular and ad hoc documents & report,
  • Performs other activities requested ad hoc by supervisor,
  • Manages achievement of given SLA and KPI's,
  • Support active knowledge transfer, back-up, best practice sharing, provides with operative directions to other team members,
  • Following given guidelines & procedures actively liaise with colleagues, clients and customers to anticipate and solve issues and risks.

 

What we expect from you:

  • Customer orientation and business/industry awareness

  • Working knowledge of Microsoft suite of desktop computing products: Excel, Word and Outlook

  • Strong written communication skills in at least 1 major language

  • Understands internal control

  • Comfortable under pressure and capable of handling effectively a number of conflicting priorities

  • Flexibility for change and in time

  • Slovenian at least B2

 

What we offer:

  • Using foreign language and new technology solutions daily, cooperating with various global Clients.
  • Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace.
  • Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings.
  • Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are.  
  • A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life. 
  • Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.
  • Full work comfort – private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees.
  • Modern, ecological office in city center with convenient connection for all means of transport (incl. chill room, game room, free bicycle parking and coffee-breaks at terrace).
When applying please enclose the below statement:

"I hereby consent to the processing of my personal data by Accenture sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of August 29, 1997 on the Protection of Personal Data (Journal of Laws of 2016, item 922) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture . At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."

Check out all our job vacancies at our website: www.accenture.pl/operationswarsaw


Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.