What will you do:

• Collect outstanding receivables while adhering to client policies and procedures pertaining to Collections
• Contact Agencies, advertisers and all other customers via Phone & Email to collect outstanding debts 
• Escalate any uncollected debts for approval to allocate uncollected balances to Specific Reserve or Write off
• Resolving customer queries/ issues, handling insolvency, referring accounts to legal, reducing accounts receivable delinquency and escalate accounts in litigation to manager
• Provide collection reports including those that measure the process against stated targets, and delinquent customer reports
• Assist with basic credit assessment
• Ensuring that performance service metrics are met & in time. Seeking advice and escalating issues which are beyond scope of work

What do we expect from you:

• Advanced communication skills in English
• Advanced Microsoft Office Suite skills (Excel)
• Strong verbal and oral Communication & Customer facing skills
• Positive approach in supporting Customer & company needs
• Goal-orientated individual with Strong time and task management
• Organized and methodical person with logical approach in addressing issues and Strong Analytical skills
• Preferred education – Degree in Economics/Finance or ongoing studies in a related field

We can offer:

• Modern, ecological office in city center with convenient connection for all means of transport (incl. chill room, game room, free bicycle parking and coffee-breaks at terrace.)

• Using foreign language and new technology solutions daily, cooperating with various global Clients

• Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace

• Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings

• Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are.  

• A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.

• Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.

• Full work comfort – private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees.