Job description:
You will be responsible for:

-monitoring and investigating error logs and the reasons for deviations in shipments during loading or delivery by liaising with various stakeholders, e.g. scheduling support, hauliers, supply, stock reconciliation and collect operational details to provide the solution
-checking and resolving loading error logs and delivery error logs
-investigating all inconsistent deliveries to ensure right quantity invoiced
-processing customer's disputes by amending shipments to the correct product, quantity and customer
-ensuring documentation and filling is accurate as well as compliant with local regulations​
-observing and reporting hauliers performance in relation to load and delivery data quality

Our key challenges are:
-investigating and timely resolving discrepancies of delivered/loaded quantities
-month end closing processing 
-managing wide range of Shell internal stakeholders, e.g. scheduling/delivery assurance team, road transport, supply teams, retail billing/wetstock teams, inventory and many more.

Requirements:
-ability to work under pressure
-strong relationship building skills
-proficiency in time management and task prioritization
-good working knowledge of MS Excel, GSAP 
-very good English (B2), German on same level (B2) would be an asset

Number of Vacancies:

• Meaningful work in a company that is universally respected as a truly global energy leader (one of the world’s biggest companies according to Fortune Global 500)
• Unique opportunity to fulfill your potential with personal and professional development programs
• Work in a smart and motivated team within a supportive and inclusive culture with strong values
• Attractive salary and bonuses
• Complex medical care and individual life insurance
• Sports programme & facilities e.g. Multisport Benefits Card, vouchers for free time activities
• Good atmosphere at work and comfortable working environment: own canteen and a few relax rooms
• Opportunity to participate in social and community projects