Temat tygodnia
- zobaczcie, co zrobić, żeby handlować na największych rynkach świata, nie inwestując własnych pieniędzy.
Trwa ładowanie. Prosimy o chwilę cierpliwości.
Przeglądana oferta pracy jest nieaktualna
Accenture Operations
Data aktualizacji: 2020-02-19
Technical Writer
Nr ref. 00780026
Kraków, małopolskie
BPO/SSC
angielski
Data aktualizacji: 2020-02-19
Accenture Operations
Technical Writer

Technical Writer

What will you do:

  • Review current state of process documentation
  • Create new DTPs, update existing ones in order to meet guidelines for procedures (Help Center) 
  • Review internal and external product help centers to ensure consistency with current processes in place 
  • Perform the global annual review of documentation with the objective to review 100% of the documentation
  • Oversee preparation of new products/processes documentation in order to ensure consistency in format and quality

Qualifications

 
What do we expect?
  • Experienced in writing HTML 
  • 2 years of experience in BPO Industry/Back-office Operations/ Training/Project Management or equivalent is preferred
  • Superior communication skills and experience in documentation writing
  • In-depth  knowledge of how to create DTPs, training materials and help center articles
  • Experience in prcess mapping, understanding of documentation level
ABOUT US:
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 505,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.

If you are interested, please send your CV in English by clicking "Aplikuj teraz" button
When applying please enclose the below statement:

"I hereby consent to the processing of my personal data by Accenture sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of May 10, 2018 on the Protection of Personal Data (Journal of Laws of 2018, item 1000) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture . At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.