Job description:
We are currently looking for an experienced manager/leader to join our HR Operations. The role reports to Country Operations Manager Poland and leads the team of up to 10 individual contributors (Single Focal Points and Proximate Advisors).
Together with the Operations Manager and other HR Team Leaders, this role drives the HR Operations agenda for Poland, in line with the HR Operations purpose and HR priorities defined for the country. The main purpose of the role is to lead the team through the HR transition to further embed the HR model of Employee and Line Manager support, with focus on One HR Team mindset; grow HR capability in the team by understanding the business impact and HR contribution to empowering performance; proactively drive CI mindset and culture within the team, with focus on end-to-end value delivery to stakeholders.

This role creates an opportunity to develop as a leader for candidates bringing previous HR experience combined with previous (informal) experience in leading and coaching teams, as well as candidates bringing leadership experience gained in operations focused on customer-centricity.

Key Accountabilities:

• Ensure efficient delivery of HR support with focus on employee experience.
• Ensuring that processes and procedures for the team are in line with policies & guidelines.
• Driving high performance culture through coaching, capability building and data-driven improvement focus
• Ensure development and engagement of team members. This entails positive recognition opportunities, performance reviews, promoting career development within and outside of the team and giving space for personal and professional growth.
• Providing input to streamline processes and procedures within HR Operations using best practice, to provide better efficiencies and reduce costs.
• Handling escalated cases, follow up on resolution, inform customer, document and capture learning gained.
• Active participation in various operating/networking HR Operations forums within and outside the designated cluster as well as outside HR Operations
• Participate in or lead regional projects aimed at ensuring operational excellence.
• Ensure quality of data being handled by the team, and that the team acts in accordance to Information Compliance and Data Privacy rules.

Requirements:

• Prior coaching or leadership experience, with focus on driving performance through engagement and care
• Good understanding of HR Model, combined with a mindset of driving excellent HR experiences
• Ability to embrace a change, prioritize and lead the team through transition in a fast-paced environment
• Strong focus on compliance and good understanding of compliance-related business risks
• Strong Continuous Improvement mindset
• Familiarity with HR Systems & Processes is an advantage

Number of Vacancies:

• Meaningful work in a company that is universally respected as a truly global energy leader (one of the world’s biggest companies according to Fortune Global 500)
• Unique opportunity to fulfill your potential with personal and professional development programs
• Work in a smart and motivated team within a supportive and inclusive culture with strong values
• Attractive salary and bonuses
• Complex medical care and individual life insurance
• Sports programme & facilities e.g. Multisport Benefits Card, vouchers for free time activities
• Good atmosphere at work and comfortable working environment: own canteen and a few relax rooms
• Opportunity to participate in social and community projects