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Shell Business Operations
Data aktualizacji: 2020-06-05
Claims Specialist
Nr ref. Krakow
Kraków, małopolskie
Data aktualizacji: 2020-06-05 Aplikuj
Shell Business Operations
Claims Specialist
Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell Business Operations (SBO) Krakow sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, an SBO-Krakow job will offer the chance to build a lasting and meaningful career. As one of six Business Service Operations centres, located worldwide, a job in Krakow will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and internal stakeholders as well as advanced financial operations.

Claims Specialist
Claims Specialist
Work location: Kraków

Job description:
Shell Trading & Supply has a global portfolio of crude oil, refined products, LNG, chemicals natural gas, electrical power and CO2. Trading offices are located globally, with many other downstream entities situated across the globe. Traders buy and sell oil resulting in oil movements, Commercial Operators are facilitating the planning and execution of these deals.
Any deviations from the original plans may 
result in Claims.

These claims are part of the 
responsibility of the T&S Operations SBO team.
The demurrage team, part of T&S Operations SBO, support, advice, and services to front line trading staff to help them with the day to day deal execution process; management of demurrage, post deal expense and claims related to quality and quantity.

Specialist handles any claims where the time used for loading, discharging or other parts of operations is exceeding the time agreed in the contract. The key is to minimize the impact of cost claims and maximize the recovery within the contractual agreements. Inquiring and strong analytical skills to understand every detail of a deal and its execution, a high degree of commerciality and drive to get the best deal for Shell are critical skills to be successful as a Claims Specialist. 


If you have:

-a strong analytical skills, interest in investigating "why"?
-inquisitive and detail-oriented mind
-you are logical thinker with ability to use conclusions for business/commercial purpose
-fluent English (C1)

-ablility to cooperate with various stakeholders (Contracts team, commercial operations, Trading and Supply/Manufaturing teams, other claims analysts)
-strong resilience and capability to work under time and workload pressure
-fast and accurate data input skills
-Master degree (Economy, Accounting, Controlling, Business, Law, Trade, Logistics)
-also good working knowledge with MS Office (advanced MS Excel skills would be a plus)

apply today! 


Number of Vacancies:

Benefits of working at Shell:
  • Meaningful work in a company that is universally respected as a truly global energy leader (one of the world’s biggest companies according to Fortune Global 500)
  • Unique opportunity to fulfill your potential with personal and professional development programs
  • Work in a smart and motivated team within a supportive and inclusive culture with strong values
  • Attractive salary and bonuses
  • Complex medical care and individual life insurance
  • Sports programme & facilities e.g. Multisport Benefits Card, vouchers for free time activities
  • Good atmosphere at work and comfortable working environment: own canteen and a few relax rooms
  • Opportunity to participate in social and community projects

Shell is an Equal Opportunity Employer