· Timely and accurately process transactions - take ownership and initiative until transaction is successfully and accurately processed · Collect and input data with high level of accuracy and in accordance with Service Offerings · Answer stakeholders' requests for information · Communicate with internal and external customers in an effective and efficient manner · Process customer receipts · Manage billing collections · Manage dispute / deductions - Determination and creation of disputes; resolution of unearned payment discounts · Manage Claims - Claim receipt and allocation to responsible parties; process payments to customers filing claims outside the deduction process · Reconcile and balance accounts at period end (Blackline) including submission of the data as well as signing off allocated accounts · Act with proactive approach by supporting others, sharing experience and knowledge