Responsibilities:

Requirements:

• at least 1 or 3 years of experience in Customer Service related environments, 
• german & English on strong B2 level at least,
• good working knowledge of MS Excel,
• IT / Technical Support background is a plus,
• SAP is very nice to have,
• strong Customer-Centric attitude,
• governing the balance between customer experience and lean processes,
• professional grounding combined with superior people skills.

The offer:

• attractive compensation,
• private medical care,
• life insurance,
• retirement scheme,
• multisport card,
• opportunity to work globally as part of an international organization,
• work in a dynamic, respectful, inclusive and friendly environment with open door policy,
• unique organizational culture focused on collaboration and problem solving,
• professional training and onboarding package.