What you’ll do:

• Daily management of service delivery for selected Americas countries.
• People management including setting strategic long-term goals for the team, day-to-day workload management, team development (performance appraisals & development plans)
• Responsible for end-to-end payroll process including collaboration with outside stakeholders: Finance, Treasury, HRBP, external payroll partners
• Assures the process is complete, identifies risks and ensures appropriate controls are in place
• Responsible for Knowledge Management
• Monitors service delivery, SLAs, KPIs, and acts accordingly
• Point-of-contact contact for local authorities (if needed) in case of external audits. Coordinates activities with internal and external stakeholders/vendors
• Collaborates with HR Operational Manager with regards to service quality, service level agreements, escalations, improvements, lessons learned
• Actively partners with respective stakeholders for regular collaboration touchpoints (status calls, escalations, etc). Proactively seeks for process improvements and process re-design opportunities
• Independently resolves moderately complex to complex problems, escalations
• Performs complex tasks and leads projects without close supervision

What you’ll need:

• University Degree in Human Resources, Business Administration, Finance, Accounting, or Economics will be an advantage.
• Experience in payroll process is required
• Experience in payroll delivery for multiple countries and cooperation with external payroll partners is an additional benefit
• Knowledge of US and/or Canada regulations related to personnel administration and payroll is the additional benefit
• Staying current on industry standards/trends in the area of HR Admin & Payroll
• Has a high degree of process and functional knowledge with a thorough understanding of the end-to-end processes, as well as knowledge of business requirements and existing technology solutions
• Experience in people management is required
• Have strong customer focus
• Is a self-motivated and result-oriented individual with an ability and experience to manage, motivate and lead teams of skilled staff while going through change
• Excellent organization & time management skills. Should exercise good judgment in prioritizing deliverables for oneself and team
• Ability to make sound business decisions and exercise good judgment skills with an understanding of when to escalate issues
• Strong communication skills
• Ability to solve problems and challenge status-quo
• Ability to work independently
• Active participation and creation of Agile environment within the team
• Advanced Analytical skills
• Advanced Business English required

What can you expect from us?

• Attractive office location near Krakow City Center (High5ive)
• International team environment
• Benefits: Private medical care, MyBenefit, Life insurance
• Product discount
• Fruit Delivery
• Employee training (induction training, “Amway University” portfolio, language training, professional certification)
• Numerous company events and office initiatives (family picnics, Christmas parties, Carnival balls, Away Days, International and Product days, charities, MyWay program)
• Relocation package for candidates outside Poland

How to apply

If you are interested in this job, please send your application via "Apply" button.