What do you need to start?

• Experience in P2P and/or C2C is required
• Fluent English and Swedish is essential
• Experience in leading teams
• Strong people management skills
• High level customer service skills
• Very good communication skills
• Good analytical skills
• Able to improve the process and to motivate the staff to do the same

What duties will help you grow?

• Manages a Team by supervising them to deliver high quality, professional and proactive day to day service to our Client with agreed SLAs
• Provides assistance to delivery team member
• Cooperates with Retained Procurement and other Capgemini teams as per agreed processes and communication channel.
• Monitors the performance of staff against agreed objectives, takes improvement actions where appropriate
• Manages day to day team’s issues, flags and mitigates them and manages escalations

What have we prepared for you?

Personal and professional development:

• Development programs, external courses, education & certificates co-funding
• NEXT platform with free access to TED talks, Coursera materials, and virtual trainings: Excel, VBA, RPA, customer care and more. 
• You can flexibly shape your career path thanks to a wide range of internal roles. 

 Our famous atmosphere:

• We don't have rigid dress code, but what we do have are awesome communities and world -changing initiatives. There's always someone happy to start a day with a cup of coffee with you - even virtually! We are a big company with unique atmosphere – we make friendships, share important moments, and… simply like each other.  

A lot of benefits:

• Contract for an indefinite period from the beginning of your employment. 
• Well-being package (private medical care, additional life insurance & StayWell helpline). 
• Referral bonuses for recommending your friends to Capgemini.
• Inspiro Audiobooks & MyBenefit
• Offices in great locations, car leasing program, carpooling options and bicycle parking. 
• Free coffee, water, milk and tea.