Trwa ładowanie. Prosimy o chwilę cierpliwości.
Przeglądana oferta pracy jest nieaktualna
Arla Global Shared Services
Data aktualizacji: 2021-05-28
Gdańsk, pomorskie
BPO/SSC, Inżynieria
Data aktualizacji: 2021-05-28
Arla Global Shared Services
Junior Network Operations Engineer - Gdansk
Junior Network Operations Engineer - Gdansk
Lokalizacja: Gdańsk
  • IT
  • Customer Service Orientation

About the job

You will join Arla IT Operations who are responsible for running and maintaining a global diverse IT landscape to support our business in achieving Arla’s goals. We have a strong and mature operations department where stability and continuous improvements are the main drivers. Apart from maintaining normal operations we also strive to use your skills supporting the implementation of new network on our sites around the world when possible. This will be in collaboration with our Solutions department running the infrastructure projects in Arla. Hence you can expect exciting task within network administration where you will be working with the newest technologies and where no two days are the same.


We have set an ambitious growth strategy of creating the future of dairy in Arla Foods and the key driver for this is strengthening our network infrastructure and bring it up to speed with industry standards. We are continuously refreshing our network and currently in the process of rolling out Cisco SDA on our sites to support our ambitions. Specifically, your responsibility will be to maintain a LAN consisting of approximately 5000 switches and AP’s spread across 120 sites in 41 countries.


Specifically, you will:

  • Cooperate with our local sites to maintain and change the configuration of our LAN infrastructure
  • Act as escalation point in case of urgent or severe IT Network incidents
  • Performs network monitoring: monitors network devices, software health and network tools health checks. Monitors the network tools and reports any device or software outages, prioritizing the issues
  • Resolve incidents that arise in the infrastructure
  • Support and develop our monitoring capabilities to utilize ML/AI to optimize incident resolution and operations
  • Cooperate with our Solutions department on implementing and taking over the operations of newly implemented sites
  • Ensure quality in our operational documentation
  • Closely collaborate with stakeholders in both IT and Business
  • Challenge the current setup and ensure continuous improvement


Some travel to Arla sites might arise in the future of the project . Outside normal office hours duties will be rotated in the team. 

Shift: 24X7 Shifts (Afternoon & Night shifts)


What We’re Looking For

  • Excellent ability to learn and articulate Network and technical concepts
  • Excellent Customer Service Orientation
  • Good debugging skills
  • Strong documentation skills
  • Passion to be a part of a hardworking and winning team
  • Ability to multi-task in a fast paced environment
  • Strong active listening skills and excellent written and oral communications skills
  • Fluency in English


Nice To Have

  • NOC experience
  • Technical support experience
  • Solarwind experience
  • ITIL Knowledge

Your future colleagues from IT dep. describe these generally:

Modern office in Gdańsk Wrzeszcz
Flexible working hours
Virtual teams
Scandinavian culture based on trust nad respect
Employment stability
Professional development and knowledge sharing
Inspiring leadersand ethical business
Ergonomic chair, electric desk and 2 screens
Work-life balance and well-being focus
People and great atmosphere

We are Arla GSS and we deal with business the Scandinavian way.

You most likely associate us with brands like Arla Apetina, Lurpak or Castello. We are part of the global Arla Foods group employing 19,000 people worldwide and delivering 25 trillion glasses of milk a year. That being said… At our office in Gdańsk Wrzeszcz we do not produce butter or cheese, nor do we conduct milk quality assessment. We are a Global Shared Services Center.