Over 300 employees have already joined the new financial center, headquartered in Poznan.

The Polish financial center is a part of GSK’s Global Finance Services operating model, responsible for serving the European region. Similarly there are two other operations centres, responsible for serving Americas, and Asia Pacific regions. They are located in Costa Rica and Malaysia respectively.

 Our regional finance hubs are centres of expertise that work together as a “One Finance” team to share best practices and knowledge, working closely with other markets and colleagues from our global headquarters in London.

Currently, we are looking experienced candidates for a position of GPO Process Owner – Order to Cash. Please find details below. If you are interested in the role – apply and join our GSK Finance Hub – Europe!

The Global Process Owner (GPO) is accountable to the business for the definition and operational effectiveness of the enterprise-wide global business process they ‘own’. The role will ensure the process within their scope, is designed to ultimately drive business benefit and to make it easier for employees utilising the process.  

Assessing external benchmark and best practice trends, the GPO will support definition of the long-term GSK-wide process vision, strategy, objectives and performance goals, as well as the operating model required to effectively execute the process in scope.   

The GPO will need to ensure the process vision is aligned with GSK business and IT strategies. The role will be expected to work very closely with the ‘Head of Process & Operations’, the ‘Operations Lead’ and other GPOs across the business, to understand touch points and align on opportunities. 

Partnering with the business, the GPO will define and execute a roadmap to move the organisation from the ‘current state’ to the desired ‘future state’. 

The GPO will need to contract with business teams to ensure improvements / changes to the process and/or operating model truly drive business value and make it easier for the employees utilising the process. Benefits will need to be defined and measured. 

In consultation with business and operational teams the GPO will lead identification, prioritisation, and delivery of process improvements, ensuring they support organisational outcomes and business results.   

Additionally, the GPO will need to ensure the process framework is sustainable by monitoring adoption and adherence. Where improvements require IT system changes, the GPO is responsible for ensuring any system design meets business requirements, with a focus on strategic applications (e.g., Global ERP and Workday).  

The nature of the GPO role will vary over time – sometimes the focus will be on significant transformation and at other times it will be on keeping the process on track and driving process adoption / adherence. 

The position is crucial in realising the benefits of the investments GSK has already made in global systems and standards

Responsibilities:

• Support the Corporate and GFS vision and define the O2C roadmap to drive business benefit, continuous improvement and ease of process use for the end-user. 

• Determine how the O2C Process will move from the current state to the desired future state

• Define and refine the end to end process and the solutions (i.e., system, process & data) which deliver the business benefit by:

• Managing the prioritisation of roadmap activities and support their delivery through stakeholder management, resource provision, leveraging external capabilities, addressing roadblocks to delivery

• Embed and grow organisational capability – with particular focus on future capabilities, digital transformation, big data and analytics etc. required to support the roadmap – creating a high performing, aligned and effective team

• Ensuring all delivered solutions deliver value (Cash, Cost and Control) and have an integrated plan which optimises the investments made.

• Develop and deliver strategic vision for the O2C process through bringing the outside in – maintaining a first class network both internally and externally to the company.

Requirements:

• University degree (BSc or equivalent)

• O2C Subject matter expertise with strong process improvement experience

• Experience leading multi-functional teams within a matrix environment – including managing senior stakeholders

• Experience of Pharma, consumer goods / FMCG sector preferred

• Large scale business transformation preferred

• Project / Management experience

• Strong change leadership experience

• Senior stakeholder managements skills and experience engaging business customers

• Ability to stay ‘close to the ground’ (globally) to understand the ‘real’ end-user experience and perspective

• Sound understanding of process simplification and standardisation and proven experience in global process roll-out

• Excellent leadership and communication skills and the ability to work flexibly within a matrix team

• Possess solid experience of systems and processes (e.g., ERP/Workday  [within relevant process area and integration points with other process areas

• Good knowledge of process design, lean sigma and other process improvement approaches

• Broad knowledge across the end-to-end processes and ERP functionality to support these components

What we offer:

• We are a high performing talented team who support our businesses in making the right decisions and driving GSK Finance towards best-in-class

• Flexible work solutions - up to 100% remote work from Poland

• Career with purpose - whatever it is you’re doing, you’ll be sharing in our mission to improve the quality of human life, by enabling people to do more, feel better and live longer

• Contributing to creation of development strategy for the set financial department

• Leading key projects regarding to set financial area

• Competitive salary, annual bonus plan

• Healthcare benefits (medical care, life insurance, pension scheme, sports card, recreation allowance, social fund, preventive healthcare services) ​​

• Career at one of the leading global healthcare companies

• Supportive & friendly working environment

• Corporate culture based on our values: patient focus, integrity, respect and transparency