Who we are looking for

At the Senior Associate role, you will be responsible for ensuring compliance with operating policies, procedures and guidelines in the Accurate and Timely Servicing of your allocated clients. In addition you will take charge of creating efficiencies, resolve complex queries and enhancing overall client satisfaction.

Why this role is important to us

The team you will be joining is within the Poland Middle Office Tower in the Alternative Investment Solutions (AIS) department which is a part of State Street Global Delivery, the largest financial services provider in Poland. AIS is a recognized industry-leading provider of fund accounting, fund administration and risk services to hedge funds and private equity funds. These services are fully integrated to provide complete end-to-end solutions that span the front-, middle- and back-office requirements of institutional investors.

Join us if making your mark in the alternative investment industry from day one and servicing E2E (End to End) clients is a challenge you are up for.

What you will be responsible for:

• Help coordinate day to day tasks and ensure the daily tasks are completed and accurate.
• Ensuring all trade files transmitted by the Fund daily on trade-date are processed.
• Ensuring that all trades are confirmed within predetermined timeframes and that all relevant market deadlines are adhered to for each product.
• Monitor trade fails with prime brokers, counterparties and the Fund, including a review of fails.
• Overview of daily reconciliation breaks, while ensuring all breaks are followed up and escalated to local Manager, Client &/or client where necessary.
• Perform daily Local Oversight of the Associate’s work.
• Responsible for escalating and reporting any client service issues to your manager and other parties. Attending & participate in regular oversight calls.
• Closely cooperate with brokers, custodians, fund accountants, various internal stakeholders and other third parties.
• Direct interaction with client Middle and Front Office teams to resolve trade discrepancies or issues.
• Leading resolution of most complex queries by cooperating with internal teams and external parties worldwide.
• Address the queries from the team, provide guidance and support from technical perspective, responsible for SOPs set-up and review.
• Involved in new client & fund Onboarding activities.
• Lead improvement and transformation projects collaborating with Oversight and Local management.
• Co-ordinate system enhancements or new requirements on behalf of the team. 

What we Value:

• Fluency in oral and written English is required.
• Very good communicational, organizational and planning skills.
• Strong critical thinking, problem solving and decision making skills.
• Ability to work under time pressure/deadlines.
• Must be self-motivated, adaptable and show initiative in different circumstances while under pressure.
• Attention to detail while retaining efficiency and effectiveness.
• Client-centric mindset.

Education & Preferred Qualifications:

• Bachelor's degree with emphasis in finance, accounting, or technology or equivalent work experience (3-4+ years) in Middle Office, Finance or Accounting.
• Broad and in-depth understanding of the Fund Administration industry, gained through working in a variety of asset management /Fund Administration disciplines, including detailed knowledge on all types of financial instruments.
• Broad understanding of standards, methodologies, processes, systems and technology necessary to support investment management operations.
• Flexibility in working outside of your responsibilities and areas of expertise.
• PC literate – Outlook, Excel, PowerPoint & Word skills necessary.

We offer:

• Employee savings plan
• Premium life insurance package
• VIP medical package
• International operating environment
• Language classes
• Soft skills trainings
• Technical workshops
• Development sessions with a mentor
• Diversity of opportunities across a range of challenging and highly complex activities
• Technical or leadership career pathway