Your Role and Responsibilities

Payment allocation, Query resolution, Support for Account Receivable Tickets Resolution, Customer credit limit review.

• Dealing with inbound email queries that are allocated credit control queries (e.g. statement required, reconciliation required)
• Allocating incoming receipts according to remittance advises and bank statement (this moves from the Billing team)
• Sending out monthly statements or when requested by customers
• Chasing up remittances when they have not been received
• Escalating to billing team where changes required to billings to elicit payment
• Keeping customer records up to date with activity to advise of recommended next steps (e.g. write off, legal action) where customer unresponsive

What we offer you:

• Extensive benefits package (Multisport, OK System, private medical healthcare, life insurance, cinema tickets)
• An induction training that will allow you to smoothly transition into your new role - you will receive training from your colleagues to help you land in your job and you’ll also act as a trainer for assigned trainer-delivered, workshadow or recurring courses
• Learning: the opportunity to learn and grow your expertise taking part in trainings and language courses - global communication: want to improve your language skills? We will invest in you!
• Flexibility: employee development matters to us, that’s why every vacancy is open for internal recruitment
• Diversity: different nationalities united in one team
• Teamwork: no one is left behind! You will back-up team members when the circumstances require extra support. We are a connected team that flows
• Innovation: we keep the knowledge of processes and country specific information up to date by attending recurring courses or any other training activities as well as using existing documentation. Do you have any ideas for improvements? We want to hear them!

Introduction

As an AR Analyst you'll be a trusted business advisor. You'll have the opportunity to position IBM for long-term financial growth delivering analysis, and providing insight and innovation into the business.  You'll be redefining how we manage our organization and how we work while achieving budgeted targets and ensuring the delivery of a high quality product.

Required Technical and Professional Expertise

• Fluent Spanish & English
• Very good analytical skills and attention to details
• Experience in using computer accounting systems
• Advanced skills using MS Office applications (Excel)
• Strong interpersonal skills and ability to work in a team
• Self-motivated, can prioritise tasks
• Well organised
• Quick Learning Ability