Your Role and Responsibilities

What makes IBM BTO unique:

• global communication: want to improve your language skills? We will invest in you!
• flexibility: employee development matters to us, that’s why every vacancy is open for internal recruitment
• diversity: different nationalities united in one team
• initiative: have ideas for improvements? We want to hear them!

We guarantee you:

• job contract
• the opportunity to participate in training and language courses
• an extensive benefits package (Multisport, OK System, private medical healthcare, life insurance, cinema tickets)
• an induction training that will allow you to smoothly transition into your new role

Scope of duties:

• Query handling process for EU countries  for invoice payments related questions
• Daily contact with vendors and clients by phone, emails, live chat and ticketing tool regarding status of the invoices
• Answering on how do I questions, helping users to resolve their issues related to invoices and payments
• Cooperation with other IBM centers in English language (India, Braga)

Introduction

As a Finance & Administration Business Associate you'll be a trusted business advisor. You'll have the opportunity to position IBM for long-term financial growth delivering analysis, and providing insight and innovation into the business.  You'll be redefining how we manage our organization and how we work while achieving budgeted targets and ensuring the delivery of a high quality product.

Required Technical and Professional Expertise

• Working week Monday - Friday; working hours flexible (to cover 10h service), shifts to cover working time between: 8.00 -18:00 CET
• Polish language-fluent
• English language- advanced
• Good team player
• Good communication skills
• Nice to have experience in: SAP, Excel, Accounts Payable