Overview

BNY Mellon powers individuals and institutions to succeed in the global economy providing investment management, investment services and wealth management. BNY Mellon is the corporate brand of The Bank of New York Mellon Corporation (NYSE: BK). With a dedicated business presence on six continents and in 35 countries, BNY Mellon delivers global scale at the local level. The Global Delivery Centre in Wroclaw is a growing location, predominately providing support services to BNY Mellon entities in the areas of fund accounting and investment operations.

Team overview

Data Operations department is seeking to appoint new lead manager to coordinate work for variety night shift teams. Current scope would include independent oversee of pricing and security master teams servicing NAM clients across a range of Fund Accounting platforms. This scope may grow in future with additional night shift teams.
 

Your role:

• Provides oversight for multiple teams of employees responsible for conducting security pricing, security setup and maintenance.
• Manage independently the performance of teams and sets area priorities.
• Manage independently relationships with assigned clients and resolves any escalated issues related to her/his teams.
• Provides guidance to teams managed to ensure that accounting records are maintained in accordance with departmental policies and procedures.
• Resolves escalated issues from team members.
• Provides guidance to teams on implementation of new policies to follow regulations.
• Being a point of contact for Client escalations.
• Communicates reports and accounting intricacies to clients.
• Recruits, directs, motivates, and develops staff, maximizing their individual contribution, their professional growth, and their ability to function effectively with their colleagues as a team.
• Leads working relationships with auditors and clients to make changes to financial reports and ensure they accurately depict fund performance.
• Contributes to the achievement of team objectives 

Qualifications:

• Minimum 10 years of total work experience in finance.
• Minimum 3 years of experience at managerial position.
• Experience in operations and/or client service will be advantage
• Financial education and certifications will be advantage

Our offer:

• Full time contract of employment
• City Centre locations close to main railway station and flexible working arrangements
• Flexible benefits package, including life and medical insurance, health screening, fitness discount programme, employee assistance program
• Award-winning Wellbeing Program supporting you with your unique health and wellbeing needs
• Pension scheme 
• On-site childcare and a parental buddy programme
• Exciting opportunities for career and global mobility
• Diverse and inclusive environment
• Employee Referral Program
• Recognition programmes
• A multitude of opportunities to get involved in charity projects and Employee Resource Groups (ERGs)
• 15% salary bonus for night shift allowance in line with site policies