The candidate will be mainly responsible for building and maintaining good relationships with corporate clients of Fund Dealing Services and managing the team of CAM Agents

Responsibilities:

• Ensure processes’ efficiency and  time management of the team
• Organize monthly staff meetings, regular feedback sessions to staff, twice yearly appraisals, ACE and improvement brainstorming and reviews strong industrial training induction for new staff, succession planning and career development
• Ensure all staff are trained, developed and coached so that there is rich, timely and professional communication and collaboration between the department’s staff and colleagues in other locations as well as internal and external clients and other stakeholders
• Manage the resources of the department effectively so that all number of changes are dealt without any service delivery degradation
• Prepare and coordinate internal or external projects and ensure that all the deadlines are achieved with superior results
• Maintain superior relationship with internal and external clients by constructively managing their requirements
• Secure and evolve necessary controls and procedures so that operational risk is mitigated and   ensure a constructive, supportive and learning culture is in place in relation to errors and incidents
• Proactively prepare and coordinate internationalization projects, ensure smooth transition to Warsaw without service degradation
• Proactively support Head of FDS Poland in any BAU topics, crisis management, meetings and projects

Requirements:

• Very good English
• Fluent French or German will be an asset
• University degree (Economy, banking, finance studies)
• Proven track record of work in Securities Services– minimum 3 years of experience on Managerial position
• Proven experience in client communication
• Ability to manage, motivate and develop team members
• Strong time management and organisational habits
• Excellent communication and interpersonal skills
• Client focus approach
• Ability to co-operate with different departments (internal and external)
• Self-motivation, willingness to learn

We offer:

• Stable employment on the basis of full-time job contract
• Supportive and friendly work environment with many opportunities to integrate with work colleagues (tennis school, football league, volleyball and basketball classes, integration weekends, etc.)
• Wide range of trainings: soft skills, professional competences, technical trainings and financial knowledge trainings
• Opportunities to growth within the organization including 6 Career Paths to choose from
• Prestigious work location near Rondo Daszyńskiego