Purpose of Role:

You’ll be joining the LOSS HUB Global Accounting Operation team in Global Finance Center (Poland) responsible for monitoring and processing operational incidents across the board.

JOB RESPONSIBILITIES:

Work Performance

• Perform  the reportable events processes that may include ( but are not limited to): events processing, payments preparation, account reconciliation and certification, maintain queries, accrual calculation, report preparation etc.;
• Work according to priorities and deadlines outlined by the Team Leader;
• Maintain standards of personal and professional performance/behavior ensuring accountability and adherence to company policies and procedures;

Keep Service Quality

• Take responsibility for the quality of service;
• Identify process improvements. Keep process documentation up to date;
•  Identify issues and problems in service delivery and suggest necessary corrective action, keeping team and direct manager informed of issue;
• Ensure adherence to Company and Departmental policies and procedures.

Manage Relationships

• Maintain close contact with direct manager, briefing him/her on all issues and problems both actual and potential;
• Develop and maintain strong relationship with business and colleagues;
• Participate in  regular and ad hoc meetings as requested accordingly to the role;

Communication

• Ensure effective logging and resolution of enquiries and liaise with appropriate parties to resolve/ escalate queries / problems within agreed timescales [in agreement with direct manager, depending on situation try to resolve/escalate on own responsibility];
• Ensure that direct manager is kept aware of all issues/problems/queries/work in progress that may impact upon the quality of service being given.

JOB QUALIFICATIONS AND REQUIREMENTS:

• At least 3 years of Professional experience in Finance/ Reporting/ Banking and/or other related fields;
• Good knowledge of accounting principles and practices (GL, financial accounting reporting) ;
• Knowledge of international payments/settlements would be beneficial;
• An ability to adhere to multiple deadlines, with good time management and the ability to work independently, as well as in a team environment;
• An innovative and structured approach to work, coupled with an ability to continuously identify and implement process improvements;
• A willingness to take ownership of problems and an ability to communicate with clients, and colleagues at all levels whilst being customer service focused;
• PC application knowledge and good Excel skill-set are necessary;
• Advance Language skills, written and verbal in English and country language if required;
• Attention to details is crucial.
   

WE OFFER:

• Hybrid work model
• Employee savings plan;
• Premium life insurance package;
• VIP medical package;
• International operating environment;
• Language classes;
• Soft skills trainings;
• Technical workshops;
• Development sessions with a mentor;
• Diversity of opportunities across a range of challenging and highly complex activities;
• Technical or leadership career pathway;

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers.