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Przeglądana oferta pracy jest nieaktualna
Goldman Recruitment
Data aktualizacji: 2022-08-25
SSC HR Delivery Manager
Nr ref. 193569/8204
Kraków, małopolskie
BPO/SSC, Human Resources
Data aktualizacji: 2022-08-25
Goldman Recruitment
SSC HR Delivery Manager
REKRUTACJA ZDALNA

Oferta pracy jest nieaktualna

Pracodawca zakończył rekrutację na to ogłoszenie

Goldman Recruitment is a leading Polish consulting company specializing in recruitment using Search & Selection and Executive Search methods. Our ambition is to provide the highest level of service, ahead of the market and creating a new standard in the personal consulting industry.

www.goldmanrecruitment.pl

For our Client, an international Shared Service Center of a company from innovation and technology business, we are looking for candidates interested in taking the position of HR Delivery Manager. Headquarters is located in Kraków.


SSC HR Delivery Manager

SSC HR Delivery Manager

Work place: Kraków
Ref. no 193569/8204

Responsibilities:
  • take part in creation, implementation, and development of the new SSC HR strategy,
  • manage overall business performance for all supported locations, clients according to KPIs, SOPs and other quality indicators,
  • ensure that the organization meets all compliance country legal regulations (SOX, 4-eye-check, data protection etc.),
  • manage SSC financial needs including budgeting, forecasting, cost management,
  • define and drive people management strategy (workforce, trainings, engagement, mentoring, career paths, retention),
  • manage the SSC employees with cultural sensitivity with accordance to internal policies and legal requirements,
  • analyze operational performance, address any issues across the departments, drive continuous improvements, implement Lean techniques,
  • directly manage work of 3 different Team Leaders,
  • build strong relationship with key SSC stakeholders.
Requirements:
  • experience in a similar position in SSC or BPO environment,
  • leadership experience – managing work of around 25-100 FTE,
  • project management skills and experience – Lean, Six Sigma certificate would be a great plus,
  • problem solving attitude, analytical approach, great business skills,
  • great team and project management skills,
  • good knowledge of MS Excel, MS PowerPoint tools,
  • ability to build relations across various teams / countries / cultures,
  • fluent in English – C1 level.
The offer:
  • very attractive salary with an extended bonus system,
  • development and career opportunities in modern organization, a leader in innovation and technology business,
  • work in an international environment,
  • My Benefit and Multisport systems,
  • private medical care and life insurance package,
  • work partly from home – hybrid model.
 
Poziom stanowiska
Kierownik
Poziom stanowiska
Kierownik