Job Description & Summary

The Financial Crime Unit (FCU) provides consultancy services and operational support for global financial institutions in the banking sector within the area of Anti-Money Laundering.
The scope of our projects is based on Know Your Customer and Transaction Monitoring procedures that help PwC’s customers, from all over the world, in preventing money laundering. In essence, the Financial Crime Unit counteracts the development of organised crime, fraud and terrorism.
Our international and diverse team is one of the largest ones of its kind in the world, including nationalities from distant parts of the globe like Indonesia, Chile, Nigeria, Egypt, Zimbabwe and Singapore. Although English is our official language in both everyday communication and project work, our colleagues speak 39 languages in total.

Transformation Manager in Financial Crime Unit

Place of work: Gdańsk/Warsaw/Lublin

Type of work: Hybrid model

The Role:

- Developing of Change Management strategy aligned to the project / change scope and business needs

- Apply a structured change management methodology

- Manage change management activities for the given project / change scope:

• Business process mapping as the input for analysis of changes, communication and training materials preparation;

• Business Impact Assessment aiming at identifying changes driven by the project, assessing change readiness and selecting key stakeholders

• Update of ways of working (procedures, instructions, etc.)

• Communication about the change to dedicated stakeholders’ groups; delivery and management of key communications

• Education process for users delivering the proper knowledge about new ways of working

• Business activities aiming at securing the business readiness for the change

• Business adoption measurement across the organization to evaluate and ensure user readiness (ADKAR methodology)

- Managing a team dedicated to secure the change mgt activities

- Planning of change mgt budget, forecasting and follow up

- Managing business adoption risks (identify, analyze and prepare risk mitigation tactics)

- Close cooperation with core project team to secure the connections between change activities with other project areas

- Support and engage top management and senior leaders with the implemented change

- Manage stakeholders

- Integrate change management activities into the project plan and manage business adoption plan in agile way in line with the project schedule

Candidate's profile:

- Experience of the end to end change management lifecycle (Strategy to execution to results) across complex multi-change projects and programmes.

- Ability to lead and manage a multi-disciplinary team.

- Ability to develop close and trusted working relationships with senior stakeholders both internally and externally.

- Experience in business development

- Experience applying change management approaches, tools and methods, e.g. defining the vision and case for change, leadership alignment, behaviour and culture change, stakeholder engagement and communications, change impact, change agent networks, digital tools, training, role mapping, managing the benefits realisation process, etc