Overview

BNY Mellon powers individuals and institutions to succeed in the global economy providing investment management, investment services and wealth management. BNY Mellon is the corporate brand of The Bank of New York Mellon Corporation (NYSE: BK). With a dedicated business presence on six continents and in 35 countries, BNY Mellon delivers global scale at the local level. The Global Delivery Centre in Wroclaw is a growing location, predominately providing support services to BNY Mellon entities in the areas of fund accounting and investment operations.

About the team:

The Client Activation team is responsible for opening and amending accounts for all our clients.  The team consists of up to 40 individuals based in Poland and, with colleagues based across EMEA, APAC and in the US. The team is the focal point for ensuring accurate and timely set-up of all new and existing client accounts, markets and static data. The team liaises with client facing colleagues and other internal areas to meet our client commitments and service level agreements.

Responsibilities:

• Leading account opening and market activation teams
• Managing up to 40 people via managers
• Establish and leading conversion team
• Act as the link between our client facing colleagues and various operational areas of BNYM.
• Maintain oversight of all outstanding items to ensure activity is completed in accordance with service level agreements.
• Demonstrate understanding of the various regulations applicable to the role and the associated control framework to ensure ongoing adherence.
• Build knowledge of all areas of BNYM products, services and global markets in order to be able to add value when enriching client instructions.
• Quickly adapt to market, procedure and regulatory change to prevent any negative impact to service level agreements.

Qualifications:

• People management experience + 5 Years
• Total work experience in financial sector + 8 Years
• Strong attention to detail
• Experience with data management in large volumes
• Ability to use initiative and ‘connect the dots’
• Strong IT skills including MS Excel
• Proven organisation skills and ability to handle high volumes with tight deadlines
• Fluent English

Preferred:

• Financial services experience
• Flexibility in adapting to change
• Ability to work with autonomously with minimal supervision
• Previous experience in process improvement and automation

Our offer:

• Full time contract of employment.
• City Centre locations close to main railway station and flexible working arrangements.
• Flexible benefits package, including life and medical insurance, health screening, fitness discount programme, employee assistance program.
• Award-winning Wellbeing Program supporting you with your unique health and wellbeing needs.
• Pension scheme.
• On-site childcare and a parental buddy programme.
• Exciting opportunities for career and global mobility.
• Diverse and inclusive environment.
• Employee Referral Program.
• Recognition programmes.
• A multitude of opportunities to get involved in charity projects and Employee Resource Groups (ERGs).

Employer Description:

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.