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Shell Business Operations
Data aktualizacji: 2023-01-18
Kraków, małopolskie
Data aktualizacji: 2023-01-18 Aplikuj
Shell Business Operations
External Communications Adviser

External Communications Adviser

External Communications Adviser


Experienced Professionals

Work Location
Experience level
Work Location:


Experience level:

Experienced Professionals

Shell in Krakow

Our people are essential to the successful delivery of the Shell strategy and to sustaining business performance over the long term. Performing competitively in the evolving energy landscape requires competent and empowered people working safely together across Shell.
We believe that diverse teams led by inclusive leaders deliver better safety and business performance.
5000+ employees 63 nationalities 20 languages

Shell Global

Shell is an international energy company with expertise in the exploration, production, refining and marketing of oil and natural gas, and the manufacturing and marketing of chemicals global energy company.
Around 84,000 employees across more than 70 countries work together to power progress through more and cleaner energy solutions. We use advanced technologies and take an innovative approach to help build a sustainable energy future. We are working to advance disability & enablement, gender balance, culture/ethnicity and LGBT+ inclusion within Shell and the communities where we work.

Your responsibilities

If you are looking for exciting and meaningful opportunities for strong communicators in a global company at the forefront of the energy business and climate debate read on.

The world is changing fast and Shell is changing, too – not only to keep up with developments – but to anticipate and shape a better future. Shell’s newly integrated global Corporate Relations (CR) function brings together professional communicators, brand experts, government and community relations professionals and specialists in non-technical risk and social performance to work with commercial and technical colleagues and deliver company goals. The CR team will provide analysis and external perspectives, policy solutions and integrated advocacy, communications and content to strengthen Shell’s brand, reputation and global businesses. Drawing on a strong base of professional excellence, we aspire to be the best at achieving successful integrated outcomes for the business through effective engagement and communication with stakeholders and audiences.

Where you fit in

You will be someone who thrives in a fast-paced, dynamic environment, is a creative thinker, a natural storyteller and an excellent writer in English with a proven track record of building strong relationships and knowing how to successfully influence audiences. You will be given the space to push boundaries and spearhead creative activations which will result in brand-building for Shell’s ‘shop window’ and will ultimately change peoples’ perceptions in countries all around the world.

You will be a key member of the global Mobility & Lubricants Corporate Relations team and can be based in either London or Krakow. The position reports to the Senior Corporate Relations Adviser Mobility & Lubricants (E-Mobility) based in Krakow.

What’s the role?

You will be responsible for planning, developing, and executing a global communications programme across Shell’s exciting and rapidly evolving electric mobility activities. You will work closely with the Senior Corporate Relations Adviser Mobility & Lubricants to develop cohesive narratives and a suite of communications tools that strengthen the business license to operate and position Shell as a world leader that can thrive through the energy transition. More specifically, you will:

  • Lead and support the integration of the messaging around Shell’s diverse portfolio of E-Mobility products, services and solutions into a single, cohesive narrative for key stakeholders, including customers, partners and investors

  • Lead and support multi-channel integrated external communications campaigns for significant milestones and events such as acquisitions and product launches

  • Help ensure consistency and accuracy of Shell’s e-mobility communications across business units and regions as well as Shell-owned portfolio companies. Support portfolio companies to comply with Shell’s communications policies and standards.

  • Develop and implement integrated plans to support the EVPs of Mobility and Lubricants, including stakeholder engagements aligned with business objectives and strategy

Specific Challenges

  • A global remit which involves working across multiple markets, time zones and cultures

  • Fast-paced, deadline-oriented environment requiring a positive attitude, dynamism and resilience

Additional Information

While this position can be based in London or Krakow, the line manager for this position (Senior Corporate Relations Adviser Mobility & Lubricants) is based in Poland. You will need to be comfortable working virtually with your line manager across time zones, including occasional out-of-hours work and weekends.

Description of business

With over 46,000 sites in nearly 80 countries, and an ambition to protect one in eight engines and machines with Shell lubricants worldwide by 2025, Shell is a world leader in both mobility retail and lubricants, and the newly formed Corporate Relations team for Mobility and Lubricants is at the heart of Shell’s relationship with its customers in both of these areas.

Just as Shell is the leader in mobility retailing today, we aspire to be the leading EV charging solutions provider in the future. That is why we have set ambitious targets to operate over 500,000 charge points by 2025, up from around 90,000 today. We currently install a new charge point for customers roughly every 20 minutes of every day and already operate charge points in over 30 countries across the globe.

An innovative place to work

There’s never been a more exciting time to work at Shell.

Join us and you’ll be adding your talent and imagination to a business with the ambition to shape the future – whether by investing in oil, gas and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.

An inclusive place to work

To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential.

  • We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.

  • We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.

  • We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.

  • We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

Our requirements

What we need from you

You’ll ideally have:

  • The ability to communicate complex technical matters using accessible, plainspoken language

  • The ability to handle crises and highly sensitive issues

  • Very strong written English with ability to create stories that are relevant, simple to understand and engaging on an emotional level

  • A self-starter mindset with high degrees of personal initiative, drive and desire in order to spearhead new business-targeted solutions

  • Experience with digital and social channels

  • The ability to be a truly collaborative team player who has a can-do attitude and is prepared to take on new challenges

  • Passion about purpose, customer-centricity and our brand


  • remote work opportunities
  • flexible working time
  • corporate products and services at discounted prices
  • christmas gifts
  • private medical care
  • life insurance
  • charity initiatives
  • employee referral programme
  • parking space for employees
  • electric car charger
  • leisure zone
  • fruits
  • integrations events
  • sharing the costs of sports activities
  • sharing the costs of foreign language classes
  • sharing the costs of tickets to the movies, theater

Recruitment stages

1. Find a perfect career opportunity and apply
2. Be invited to the process via call with recruiter
3. Nail your job interview (assessment center)
4. Get an offer and start your adventure with Shell