Accountabilities

• Be the focal point for all requests to disclose Shell information to the public from across Downstream (Mobility, Lubricants, Sectors & Decarbonisation and Chemicals & Products businesses)

• Develop a strong understanding of reputational risk and the need to balance Performance, Behaviours and Communicationsin order to manage this risk. 

• Use your knowledge and established processes to assess and prioritise (or elevate)approval requests based on varying factors (e.g.strategic significance, EC/EVP involvement, risks or reputational benefit, etc.).

• Develop a strong knowledge of the Corporate Relations (including Media Relations), Legal and Investor Relations functions and foster strong relationships to enable/ensure that the right people are involved in the approval process of disclosure of Shell information.

• Develop a high level knowledge of Shell style and brand guidelines such that you can identify gaps in the content you receive for review and help to upskill marketing teams. 

• Review submitted content and ensureit meets the requirements of the Disclosure Standard, approving (or rejecting) accordingly. 

• Drive and tailor internal campaigns/engagement programmes to increase compliance with the Disclosure Standard.

• Lead measurement initiatives to have auditable insights about the usage of and compliance with the Disclosure Standard.

• Since this is a newly created role, with newly established procedures we expect the individual to suggest process improvements and as a stretch goal, to lead on the implementation of changes. 

Content development

• Support the coordination of Downstream content input for Shell quarterly results, Annual Report, Sustainability Report, and Energy Transition Progress Report.

• Provideediting support oncontent and announcements as required to ensure alignment with business narratives and approved key messages. 

• Support the development and maintenance of Downstream content including key messages, narratives, proof points and web content. Keep your ear to the ground on new and evolving activities and help to update content. 

What do we need from you:

Of the corporate relations key competencies the following three are priorities for this role: 

Stakeholder relationship management

• You collaborate effectively, in person or virtually, and influence people to achieve business outcomes.

• You deliver effectively as part of a global team working across multiple time zones.  

• Youjuggle multiple briefs simultaneously. Youprioritise and manage your own workload.

• Others find you highly collaborative – your “can do attitude” is a core strength. 

• You developtrust-based relationships delivering on your commitments.

Reputation & risk management

• You are able to explain reputation risk, how to identify it and its potential impact. 

• You are a critical thinker and problem-solver with good judgement and decision-making skills.

Creating great content

• You use business objectives and desired outcomes to decide when and how to communicate. 

• You have outstanding attention to detail. Spotting copy writing errors and identifying inaccuracies in business information comes naturally to you.

• You are able to learn new material and concepts quickly and edit and proofread for various audiences at an advanced level in English.