About the job

Arla is creating a new and exciting function in Gdansk to centrally manage intercompany transport operations in Europe. The European Transport Control Centre (ETCC) is initially set-up to manage and control all European intermediate cross border movements within our logistics function. The ETCC is responsible for aspects of transport management including, but not limited to load building, planning, optimisation, scheduling, execution, freight settlement, continual improvement and performance management. The ETCC plays a critical role in ensuring the smooth function of Arla’s intermediate transport network and thereby has a direct impact on Arla’s ability to serve its customer.

On a day-to-day basis, you will be partnering with ETCC team to help them identify opportunities for improving business productivity to enable scale for growth. It is essential that you can ‘translate’ business capabilities into functional requirements. Partner with business stakeholders to actively identify opportunities and determine if work should be eliminated, processes simplified, standardized, before they can be automated.

You will as well support the Project Manager on the ETCC scale up, supporting implementation of RTTV and Freight cost management.

Specifically, you will:

• Analyse business processes and recommend these best fit for automation
• Actively challenge status quo and look for process optimisation
• Gather functional requirements and define the automated process flow
• Create or co-create with the business an up to date and high quality Process Definition Document (PDD)
• Asses projects in the backlog to make sure they are ready for development (e.g. secure all required access for the Robots)
• Closely collaborate with developers to make sure they have all information required for smooth development
• Deliver test cases for User Acceptance Tests
• Propose automation/robot schedule with minimum idle time based on data driven approach and business SLAs
• Run simple automations
• Create and update SAP reporting for ETCC daily rutines as well as administrate ETCC dashboard
• Support the development of freight cost management
• Support the IT scale up of ETCC
• Support any system implementations in ETCC

Who are you?

• At least 1 year of experience in intelligent automation tools and technologies and their applicability to automation ideas
• At least 1 year of experience in business analysis, requirements analysis, business and systems reviews, and working sessions to understand business and functional requirements and system design
• Ability to draw complex processes and finding improvements, experience in process optimization and standardization
• Good experience in project documentation (PDD)
• Ability to drive forward digitalisation and reporting within logistics
• Solid understanding in Logistics
• Experience with business processes either performing or designing operational processes
• Experience in creating any technical solutions like VBA, Complex Excels, Databases, SharePoint, Power Automate would be an asset
• Advanced VBA, programming, SQL or RPA experience would be an asset
• Thorough understanding of IT development within larger organisations
• Ability to automatise labour heavy processes

General competencies:

• Education at Bachelor or Master level within Information Systems, Computer Science, Engineering, Business
• English allowing fluent business conversation
• Great verbal and written communications skills across multiple levels
• Knowledge of project management methodologies (Waterfall, Agile) would be a plus
• Advanced Excel skills
• Data analytical capabilities

Personal competencies:

• Strong analytical and problem solving skills
• Taking ownership, being ambitious, being involved
• Building professional relationships, respecting others, communicating openly & honestly
• Being innovative, and open for change
• Ability to drive and set direction within own area of expertise, , being comfortable with challenging the status quo and frequently changing environment