Responsibilities:

• lead P2P team (several countries)
• ensure that SLA’s, targets are tracked and met.
• stabilize the process after transition period
• implement new tools / programs / processes
• act as a subject matter expert for team members and other teams
• provide analyses on problem resolution and supports efforts to improve overall financial results
• drive and support the team on innovation at process and workload level
• actively identify and recommend process improvements to the Operations Manager
• coach and support job related educational requirements of team members identify knowledge gaps, work pro-actively with other TLs/Manager
• encourage best practice sharing across the team and center

Requirements:

• whole P2P process knowledge will be an asset
• TL/ back-up TL experience
• motivation to face challenges, ability to motivate people and lead by example is needed.
• client facing experience is an asset. Client oriented approach is required.
• excellent written and verbal communication skills
• focused on proactive identifying and resolving issues
• team player
• able to work under the time and result pressure
• fluent English, additional European language will be an asset
• master's Degree (Accounting/Finance preferred)
• positive attitude