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Accenture Operations
Data aktualizacji: 2017-11-16
OTC Associate with Spanish
Nr ref. 00510712
Warszawa, mazowieckie
BPO/SSC, Obsługa klienta
angielski, hiszpański
Data aktualizacji: 2017-11-16
Accenture Operations
OTC Associate with Spanish
Accenture is a global management consulting, technology services and outsourcing company. Its home page is www.accenture.com.
OTC Associate with Spanish
Job Location: Warszawa, mazowieckie
Job Number: 00510712
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 375,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

Accenture Operations is one of Accenture key capabilities dedicated to work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.

Accenture is place for You:

  • If you already have experience in customer service area or you love to communicate with people
  • If you would like to gain your first experience in finance & accounting field
  • If you have a brilliant mind and an appetite to grow every day
  • If you are not scared of working on different systems and multitasking is your second name

What experience will you gain?

  • Handling of customer complaints or question via different channels (phone, emails)
  • Identifying reasons and solutions of the complaints / analyzing reasons for non-payment
  • Influencing customers, negotiating and building long term relationships
  • Close cooperation with other teams
  • Chance to work for global clients
  • Possibility to work in multinational environment (we serve our Clients in almost 30 foreign languages)

Qualifications

  • Communicative knowledge of English (min. B1)
  • Very good Spanish communication skills (B2/C1)
  • Experience in customer service  will be an asset
  • Good skills of Excel and Word

Additionally we offer:

  • Location: Warsaw Annopol
  • Operating according to Lean Six Sigma philosophy
  • New Joiners Programme including trainings
  • Opportunity to engage in Corporate Social Responsibility initiatives
  • We also think about your social life, at Accenture you will be able to take part in different initiatives like Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming and many others.
  • Social benefit packages including: private medical care, My Benefit, life insurance
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When applying please enclose the below statement:

"I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes and once the recruitment process is closed, I agree that Accenture Sp. z o.o. with its registered seat in Warsaw, 00-121, ul. Sienna 39 or any other entity of Accenture group places and processes my personal data in its database. I also express my consent to sending my personal data to third parties within the Accenture group pursuant to the Personal Data Protection Act of 29th August 1997 (Journal of Laws of 2002, No. 101, position 926 as amended). I submit the data voluntarily. I have been informed about the right of access to the content of my data and about the possibility of correcting them."

Check out all our job vacancies at our website: www.accenture.pl/operationswarsaw


Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.