Pracodawca zakończył rekrutację na to ogłoszenie
Job description:
Responsible for performing debt collection activities for Shell
Responsible for ensuring that customer debts are collected in line with contracted payment terms
Responsible for managing release of credit blocked orders
Investigate payment discrepancy reason
Negotiate and recommend refinancing of overdue debts
Identified excellence by objective results, trainers assessments, and management evaluation
Make proactive and reactive calls to predefined customer and arrange collection of payment from customer, follow up on delinquent debt
Reconcile customer accounts to identify unresolved/unpaid open items.
Communicate with internal and external customer in an professional, effective and efficient manner
Act as an effective team player
Requirements:
⢠Experience in Debt Collection
⢠Very good level of English (B2)
⢠Excellent level of French (C1)
⢠High communication skills
⢠Customer focus
⢠Ability to communicate effectively with business partners
⢠Organizational skills, ability to deal with competing priorities
⢠Analytical skills and attention to details
⢠Good working knowledge of MS Office tools. Knowledge of SAP and Horizon would be an advantage
Number of Vacancies: 2
Benefits of working at Shell:
Shell is an Equal Opportunity Employer
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