Based in Ada, Michigan, Amway is one of the world's leading direct sales companies. We operate in more than 50 countries around the world offering a variety of products: health, beauty and home care. Amway Business Services Center was established in March 2010 to provide state of the art service to corporate operations across Europe, India and Africa. From graduates to highly qualified experts we hire the best professionals in the fields of Finance, Customer Service, Marketing, IT and HR. Here, you have the opportunity to add value and be valued – to achieve your professional goals and work with truly exceptional people. We believe in your potential and we value your talents.
Currently we are looking for a person for the position of:
Digital Services Analyst
Key activities
- Being Subject matter expert for digital solutions (web / mobile apps, key digital assets)
- Work closely with Regional IT on all digital initiatives requiring software development/ IT infrastructure/IT support
- Being a contact point to Business / 2nd level support for Online Issues on transactional sites for marketing, back office, and IT
- Support with collecting requirements / business analysis for different digital projects, support of solution testing, user acceptance tests, bug fixes and new functionalities
- Support functional review and feature-set administration of transactional sites
- Manage projects related to digital experience (supporting development and implementation of new online and mobile assets, as well as change requests for existing ones)
- Execute User Acceptance Tests for respective markets
- Identify duplicate and impacting functional requirements originating from sub-regions and help moderate the development of cross-regional solutions
- Provide Post-Implementation support to business units for digital platforms
- Utilize data from online and offline sources to inform the strategic direction of digital initiatives
- Perform analyses and interpretation, guidance, and recommendations to aid decision making and inform business planning
- Stay current on digital marketing and ecommerce trends, research and evaluate market opportunities and customer behavior to increase online revenue contribution and satisfaction
Key Qualifications required
- 2-3+ years digital experience / Digital Native ideally experience in digital department of international company
- Project Management Skills
- Strong understanding of and experience with eBusiness (eCommerce processes, Content Management, SEO, CXP/UX/UI/Usability, Web Analytics and similar)
- Understanding of technical procedures (such as UAT, Deployment, SLA, staging and production systems etc.)
- Experience with agile methodologies such as Scrum
- Ability to work in a sometimes highly technical environment, and ability to adopt new technologies quickly
- Experience in dealing with Digital Agencies will be an asset
- Dynamic person with track record of delivering results and making change happen
- Understanding of UX/UI principles
- Good working Knowledge of Microsoft Office package
- Experience with Adobe Digital platforms is a strong benefit
- Ability to work under pressure
- Ability to communicate at all levels and in different cultural environments
- Excellent English language skills
What we offer
- Numerous company events (family picnics, Christmas parties, Carnival balls, Away Days, International and Product days)
- International team environment
- Benefits: Private medical care, Sodexo, Life insurance
- Fresh fruits every Monday
- Employee training (induction training, “Amway University” portfolio, language training, professional certification)
- Product discount
- Relocation package for candidates outside Poland
How to apply
If you are interested in this job, please send your application via "Apply" button.
The following statement should be enclosed to your application:
"I hereby give consent for my personal data included in my application to be processed by Amway Business Centre-Europe Sp. z o.o. located in Zabierzów (adres: Krakowska 280 str., 32-080 Zabierzów) for the purposes of current and future recruitment processes, in accordance with the Personal Data Protection Act dated 29.08.1997 (uniform text: Journal of Laws of the Republic of Poland 2002 No 101, item 926 with further amendments)."
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