TEAM OVERVIEW

RESPONSIBILITIES

• Serve as an expert on various databases/products/datasets/markets
• Troubleshoot database issues and escalate these issues effectively. Ensure data quality in databases and design/adopt QC techniques
• Initiate & implement content enhancements and process improvements 
• Involve with project planning, e.g. start-up meetings, sizing, documentation, information gathering
• Write/interpret project documentation (e.g. PRS) etc. using templates
• Translate business requirement of a project into deliverables and enhancements based on knowledge about the data flow
• Proactively pick up issues & work with the team to resolve issues. Ensure team's quality of response to clients
• Act effectively during an outage and lead data recovery across datasets. Attend client calls if required, serving with knowledge and expertise
• Represent confidently and proficiently the group at various forums, speak on behalf of the team, suggest different approach to how the things are done
• Develop new data sources and suppliers and enhance existing relationships with sources, suppliers and stakeholders 
• Take a lead role in organizing/coordinating new starter training and any cross training activity
• Act as a TL proxy, represent TL on various calls, participate in interviews if needed
• Engage in wider ETI initiatives: ETI Learning Team, ETI Onboarding Program, etc.

QUALIFICATIONS/ COMPETENCIES

• In-depth understanding of data flows between databases 
• Knowledge of Thomson Reuters products (Eikon and Datascope)
• Excellent communication and influencing skills
• Strong Excel skills (SQL and/or VBA would be an asset)
• Proven record of excellent customer service
• Project management skills would be a bonus

WHAT WILL YOU RECEIVE:

• Job in an international, friendly and dynamic environment where you contribute to building innovative solutions for business professionals
• Intensive training package (internal team-trainings and TR company training delivered for all the site)
• Pension Plan
• Wellbeing scheme including private healthcare and Multisport card
• Company social incentives
• High standards of ethics in the workplace - Networking opportunities - 2 additional days off for voluntary activities