Pracodawca zakończył rekrutację na to ogłoszenie
Job description:
This job sits within the Deal Management Journey forming a critical part of the Customer Fulfilment Cycle. Customer Operationa Specialist - Deal Management supports Account Managers in on-boarding Customers to Shell and delivering all relevant changes to the customer agreement throughout the contract life-cycle. The COS Deal Management owns pricing and the contract set up, amendment and management process.
Work with Account Managers to provide pre-offer, offer and contract management support for standard and non-standard contract set up and maintenance, in compliance with the Play Book
Execute contract legal and fiscal requirements, working with local legal focal points
Own contract documentation archiving and termination of customer contracts
Support preparing for tender bids
Set up and maintain end to end pricing data, including confirming pricing, managing price increases and changes, implementing rebates and charge backs,
Provide âOne Teamâ support for Sales in owning and resolving all Deal Making issue resolution. Work to uncover issue root cause of issues and implement sustainable fixes
Act as resolution owner of Customer complaints.
Maintain Sales Hierarchy, contract registers and banding adherence
Set up and amend Customer master data
Act as Resolution Owner for Master Data Disputes.
Maintain master data integrity.
Requirements:
Number of Vacancies: 1
Benefits of working at Shell:Shell is an Equal Opportunity Employer
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