Why State Street Bank Poland?
Operating in Europe since 1970 State Street services clients in multiple locations. State Street Bank Poland was established in 2007 in Kraków. Today State Street Bank Poland employs over 2000 staff members at three sites across the city. Our Kraków office provides investment fund accounting and related services to clients of multiple State Street locations and business units across Europe. We offer positions in a challenging, rapidly changing and international environment. There are multiple opportunities to gain experience in diverse areas of the investment fund cycle. State Street offers a significant scope for personal growth and career progression. Throughout your career at State Street you will be provided with a wide range of training opportunities and internal mobility options as well as individual development plans, attractive benefits and an excellent remuneration package. The continuous development of our employees from day one is critical as we continually seek to develop and expand the local management team and create future leaders from within.

Purpose of Role:

Whilst reporting to the HR Operations Manager this role within GHR Shared Services is required to provide a hands on focus primarily responsible for HR administration and benefits administration for the Poland and EMEA teams

This role has a high level of focus on Compliance Data Protection HR and Benefits Administration in a complex operating model and compensation structure.

Major Responsibilities:

This position requires an HR operations professional with technical and business process skills and the ability to interact at all levels of the organization.  A requirement to demonstrate a flexible approach and ability to work under strict deadlines is essential.   

Continually execute the GHR Shared Services Strategy to ensure alignment to corporate and GHR goals

• Ensure maintenance and further development of technical knowledge and act in an advisory and strategic role when looking at legislative changes and trends to assess and impact future strategy
• Operationalise end-to-end local regulatory requirements and GHR policies and programs as well as those of other corporate groups into the daily operations of GHRSS; global regional and local outsourced administrative vendors.
• Provide effective Governance and Management of processes to identify and manage risk under a focus of risk excellence
• Deliver HR administration and benefits administration activities to support the Poland/EMEA HR administrations  including Time & Attendance and providing Tier 3 customer support for such HR services.
• Responsibility for benefit and pension administration to ensure effective controls are utilized and payments are delivered to correct third parties within the scheme deadlines.
• Act as key contact for all HR queries
• Execute related HR administration activity to support other CoE’s whilst maintaining strong working relationships
• Ensure a focus on maintaining data privacy in line with global and local requirements across GHR Shared Services
• Act as a local escalation point for HR administration issues
• Ensure adoption of compliance initiatives locally
• Ensure the vendor management framework is followed whilst supporting all due diligence and relationship management
• Mitigate risk by ensuring production of well documented end to end operating processes inclusive of vendor touch points
• Ensure pro-active participation in  BCP plans
• Demonstrate the ‘Risk Excellence’ culture in your behaviour
• Ensure effective participation in all global/regional calls and one2ones
• Ensure that you make reasonable decisions by exercising reasonable care when considering information available to you. This includes taking proactive action to ensure that the information you have is suitable and adequate.
• Ensure effective stakeholder and project management programmes are supported  around all GHR Shared Service activity
• Effectively communicate and collaboration with all leadership levels
• Develop and build strong partnerships across key areas such as GHR Finance Audit and Compliance
• Provide support in the area of global projects : NGA transition HCM and Kronos
• Provide accurate and consistent advise to employees within agreed SLA
• Ensure confidentiality while handing HR matters. Effectively manage confidential and sensitive information that pertains to employee personal sensitive data
• Shared the Continuous Improvement ideas with wider HR team based on your observations ; propose and implement ideas appropriate to your scope of duties
• Perform special HR projects and tasks as assigned
• Proactively influence and manage your own career path. Seek for the development opportunities
• Providing support to less experienced colleagues
• Perform special HR projects and tasks as assigned by your manager within the reporting lines

Level of Education/ Specific Qualifications:

• HR/finance/accounting preferred

Skills and Experience:

• 2 or more years’ experience in HR operations position in Poland with an understanding of best practice around controls regulations and working with outsourced providers
• Experience in HR Administration in EMEA would be an asset
• Working knowledge of Polish labor law
• English language.(good level)
• Additional language(s) (German/Italian/Dutch/French) would be an asset
• Good Excel skills (practical usage of various functions i.e. pivot tables v-look up others)
• Strong analytical and problem solving skills
• Excellent organizational skills with the ability  to work in a dynamic business environment
• High attention to detail
• Strong oral and written communication skills
• Team player with a strong customer focus
• Working knowledge of HRIS and payroll systems required with PeopleSoft experience a plus

Required Competencies:

• Ability to focus on the customer
• Embraces culture of risk excellence
• Strong interpersonal influencing and customer service skills
• Uses independent action judgment and decision-making
• Demonstrates flexibility to meet changing business needs and priorities
• Displays a positive attitude toward work and the work environment
• Cooperates and works well with others