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Senior CRM Analyst
Przeglądana oferta pracy jest nieaktualna
DSV International Shared Services
Data aktualizacji: 2018-01-01
Senior CRM Analyst
Nr ref. ISS/IT/ACRM/102017
Warszawa, mazowieckie
IT, BPO/SSC, Analiza
angielski
Data aktualizacji: 2018-01-01
DSV International Shared Services
Senior CRM Analyst

Oferta pracy jest nieaktualna

Pracodawca zakończył rekrutację na to ogłoszenie

Can you imagine having friends from work who live in more than 80 countries?
DSV Group is one of the world’s leading transport, freight forwarding and logistics companies. Our headquarters are located in Denmark and our offices – in more than 80 other countries.
DSV consists of four divisions
DSV ISS | DSV Road | DSV Air & Sea | DSV Solutions.

DSV ISS located in Warsaw is in a phase of dynamic development. We employ more than 800 fantastic people and this number is constantly increasing.

We provide global services within:
Finance & Accounting Services, Claims Handling, Customs Administration, Freight Forwarding, Operational Shared Services, IT, Robotics Process Automation, Customer Reporting & Data Quality, Business Process Development, HR.
At DSV ISS we offer local and global IT positions in a rewarding and challenging environment. DSV Global IT is accountable for the strategy, system architecture, development and day-to-day operation & support for our global infrastructure and business applications. At every IT position at DSV ISS you have a real influence and a chance to produce visible results.

Now there is a chance to join us in the position of:

Senior CRM Analyst
Location: Warszawa, Poland | Reference number: ISS/IT/ACRM/102017

Our offer

  • Employment contract without trial period.
  • Benefit package among others private medical care, sports card, insurance, occasional gifts.
  • Free Business English lessons and real opportunities to use this language on a daily basis.
  • Development in the chosen direction thanks to the career pathways, trainings, cross-functional projects, promotions and inter-departmental promotions.
  • Comprehensive implementation programs specially tailored to the department and position.
  • Friendly working atmosphere - we do take care of your work-life-balance.
  • High organizational culture (charity actions, contests, meetings and integration events, sports sections).
  • Modern office in Mokotów area (approx. 15 minutes from Wilanowska metro station) including ergonomic work stations, fruit days and a wide range of beverages.
  • Welcome package (surprise).    

Challenges

  • Analysing and preparing detail description of the business processes.
  • Creating user story and acceptance criteria.
  • Cooperating closely with Product Owner and development team.
  • Participating in the GCO CRM projects.
  • Performing 3nd level support and administration of salesforce.com – system implemented for over 60 countries.
  • Troubleshooting problems in CRM.
  • Testing new features in cooperation with the development team.
  • Leading internal projects.
  • Creation and improving internal CRM documentation (manuals, procedures, etc.).
  • Reporting time spent on particular types of tasks based on current status.

Join us if you have…

  • 4-years’ experience in salesforce.com development processes,
  • Administrator Certificate (Adm201) in salesforce.com,
  • Agile development process knowledge,
  • excellent analytical skills,
  • excellent problem solving  and communication skills,
  • experience of working in an international environment will be an asset,
  • bachelor’s degree preferably in IT,
  • strong organizational and planning skills with an emphasis on deadlines,
  • a team player with open-minded personality,
  • fluent English.
Send your CV with the reference number via:
aplikuj

Please include the following statement in your application documents:
“I give my consent for the processing of my personal data by DSV International Shared Services sp. z o.o. with its registered office in Ołtarzew for the purpose of current and future recruitment processes and verification of my professional skills, as well as for the transfer of my personal data to other companies belonging to the DSV ISS group for the purpose of any recruitment processes in the future”.

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DSV – Global Transport and Logistics
With offices and facilities in more than 80 countries on six continents, we provide and run supply chain solutions for thousands of companies on a daily basis. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com
 

 
  1. Please be informed that the data controllers of the personal data included in the recruitment documents sent by you are DSV International Shared Services sp. z o.o. with its registered office in Ołtarzew at ul. Południowa 2 (hereinafter: “DSV ISS”).
  2. The aforesaid personal data will be processed for the purpose of the recruitment process relating to your application, verification of your professional skills, as well as for the purpose of any future recruitment processes.
  3. The personal data submitted as part of the recruitment process carried out by DSV ISS will be transferred by DSV ISS to DSV. The personal data may also be transferred to other companies belonging to the DSV ISS group for the purpose of future recruitment processes.
  4. You have every right to access and amend your personal data.
  5. Provision of data in the scope specified in the Labour Code Act of 26 June 1974 is obligatory. Provision of additional data is voluntary.
  6. In the cases referred to in Article 32(1)(7) and (8) of the Act on the Protection of Personal Data of 29 August 1997, you have the right to object to the processing of your personal data.

DSV International Shared Services

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DSV International Shared Services

Zobacz profil Zobacz wszystkie oferty
Poziom stanowiska
Specjalista
Języki
angielski
Umiejętności

DSV International Shared Services

Zobacz profil Zobacz wszystkie oferty
Poziom stanowiska
Specjalista
Języki
angielski
Umiejętności