• 5+ years of experience as a Team Leader;
• Minimum 7 years of experience with IT Operations;
• University graduate (Bachelor or Master degree);
• English – advanced level, both written and spoken;
• Analytical and problem solving skills;
• Verbal and written interpersonal communication skills;
• Collaborative and team-oriented approach;
• Customer service skills and experience.

• Manage IT Operations teams (IT Security Operations, Network Operations, System Administration, Desktop services, in total about 20 people);
• Assume end-to-end responsibility for management, maintenance, provisioning and monitoring of all operated IT environments;
• Continuously improve infrastructure performance across data centers and services Review efficiency of existing IT systems and advise appropriate system changes;
• Provide regular management of change initiatives to ensure availability, performance and reliability of systems;
• Identify and evaluate alternative technical solutions, provide recommendations for the use of new and existing technologies;
• Manage internal infrastructure projects that may require cross-departmental resources and coordination;
• Participate in defining system requirements, e.g. assess server, storage and infrastructure sizing, analyze hardware sizing to meet application requirements;
• Liaise with business representatives with regard to general matters of assigned business applications and services;
• Support process owners and business representatives in incident resolution and processing of service change requests;
• Cooperate with service owners and business representatives on service development, according to business needs and in compliance with IT strategy;
• Maintain documentation, including diagrams, inventories and operational manuals for all operated IT environments;
• Provide strategic, budgeting and disaster recovery/business continuity planning to offices and staff;
• Contribute to continuous service quality improvement.

Deloitte is a variety of people, experience, industries and services we deliver in 150 countries of the world. It is an intellectual challenge, a good starting point for your career, and an excellent opportunity for continuous development and gaining valuable life experiences.

What you only must do is to take the first step – press the apply button and send us your CV, go through all the stages of the recruitment process and sign a contract with us. Deloitte is simply your best choice.

Information Technology Team is among the fastest growing ones in our firm and plays a crucial role in our operations. Thanks to us, right top-quality services are delivered at the right time to the right people. We are monitor the entire IT infrastructure across 18 countries in the region and ensure its efficient operation.