Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 435,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

Accenture Operations helps clients achieve new value and productivity from their business processes by applying analytics, process acumen and industry expertise to the transactional data and processes we manage and operate on our clients’ behalf.

Job responsibilities

 

• Responsible for timely cash collection
• Ensure Service Level Agreements for the team are met
• Responsible for creating and providing functional and operational reports to executive management that provide essential information to manage the business.
• Creating consistent methods for analyzing and reporting metric, (including description of trends and meaning)
• Develop, maintain, and update all collections and accounts receivable process documentation
• Provide process improvement guidance / changes for review by leadership
• Work with collections management team to drive continuous improvement in the collections process.
• Assist management with career development activities for team members including performance management, informal feedback, training, and resourcing
• Provide internal and external audit support, as requested
• Perform credit control activities in line with client's procedures and policies
• Be in contact appropriate credit control institutions
• Escalate credit control related exceptions
• Execute control checks of compliance with client's credit policy
• Execute cash collection activities

 

Qualifications

 

• Fluent English
• Fluent second foreign language will be an asset (French, Spanish, Portuguese, Italian especially)
• Education - Accounting, Finance or any Business related course
• At least 5+ years work experience
• At least 3+ years work experience in shared service center environment in order to cash
• At least 1+ years work experience as team leader
• Effective team player
• Responsibility and accuracy in the completion of received tasks
• Ability to solve urgent matters and work under pressure
• Flexibility, especially in the period of month/quarter/year-end closing
• Ability to work analytically within a problem-solving environment
• Excellent communication and interpersonal skills
• Strong organizational, multi-tasking, and time-management skills