Brown Brothers Harriman (BBH) is a privately-held financial institution and has been a thought leader and solutions provider for almost 200 years. We serve the most sophisticated individuals and institutions with award-winning expertise in Investment Management, Private Banking, and Investor Services. Our 5,000 colleagues operate from 17 cities throughout North America, Europe and Asia..
BBH is committed to diversity, innovation and globalization. Our culture is driven by our goal to provide the best solutions and services to our clients and each other. Our Partnership structure creates a flat organization that promotes collaboration across all business lines. We believe that diverse ideas and the ability to come together globally across groups and borders are a competitive advantage. In order for all our teams to excel, members must trust each other and feel comfortable providing honest input from all perspectives.
As a BBH professional, your career path is yours to define. We take pride in our ability to retain our best employees. We help them manage their careers by moving top performers to new areas of BBH where their talents will make the greatest contribution. As soon as you walk through the doors at BBH, we provide you with the tools to help you succeed and grow your career.
At Brown Brothers Harriman, we believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who speaks their mind, truly listens and steps outside their role to add value wherever they can. Someone who is driven to get things done and views obstacles as an exciting challenge, that demands a creative solution. Above all, we seek someone who takes great pride in their work and is inspired and motivated by their role in protecting and enhancing our client’s financial well-being. If you are looking for an entrepreneurial environment where you can learn and thrive, Brown Brothers Harriman is the right place for you.
Join us as a Migration Manager – Globalization Office
As a Migration Manager you will be leading a migration management discipline by overseeing migration leaders/ coordinators, serving as a point of escalation, and resolution in required cases. In this role you will champion building and maintaining relationships with BBH Product Owners, Senior Department Leaders and Workstream Leads as well as partners in decision making process where required. What is more, you will be providing governance to the portfolio of the migrations between BBH entities and/or from BBH to BPO providers.
Some of your key responsibilities include:
- Set direction for the Migration Management team, aligning resources and empower the team to manage multiple migrations.
- Assess migration demand, identify resources required to accomplish goals and align resources accordingly.
- Define and coordinate activities associated with the migration portfolio for each location and/or BPO vendor.
- Serve as a first point of escalation for all matters related to migrations.
- Work closely with BBH BPO Vendor Management to ensure all migration considerations are updated in the Master Service Agreement.
- Accountable for coaching and mentoring direct team members.
- Lead migration governance including reporting to key stakeholders such as Steering or Oversight Committees.
- Ensure escalation of critical issues to key stakeholders and facilitate decisions where needed.
- Participate in internal Product Management and Oversight Committee meetings to provide migration overview including, status, risks, next steps and key items of note
- Champion relationship and cooperation with the stakeholders to maintain smooth co-operation, reacting to feedback on time, identifying issues and risks on time to enable implementing appropriate mitigation effort
- Accurately report Migration Overview to various levels of Senior Management.
Qualifications:
- 10-12 years’ experience in Accounting/ Finance/ Outsourcing service industries
- Minimum 5 years' experience in migration management. Experience in setting up Business Centers in the Central European region as well as in migrating work to offshore operation center is an advantage
- Minimum 3 years' experience in managing teams
- Experience in leading international complex multidisciplinary project portfolios
- Demonstrated experience in managing and leading by influence
- Demonstrated risk management experience on complex portfolios
- Experience in change management programs within organizations undergoing similar transitions & migrations
- Project Management skills to effectively manage project scope, risks and portfolios
- Excellent stakeholders' management skills across different geographic regions
- Excellent people management, coaching and mentoring skills
What We Offer:
- A collaborative environment that enables you to step outside your role to add value wherever you can.
- Direct access to clients, information and experts across all business areas around the world.
- Opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm.
- A culture of inclusion that values each employee’s unique perspective.
- High-quality benefits program emphasizing good health, financial security, and peace of mind.
- Rewarding work with the flexibility to enjoy personal and family experiences at every career stage.
- Volunteer opportunities to give back to your community and help transform the lives of others.
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