Trwa ładowanie. Prosimy o chwilę cierpliwości.
Przeglądana oferta pracy jest nieaktualna
State Street Bank Poland
Data aktualizacji: 2018-05-10
Kraków, małopolskie
Bankowość, IT, Analiza
angielski
Data aktualizacji: 2018-05-10
REKRUTACJA ZDALNA

Oferta pracy jest nieaktualna

Pracodawca zakończył rekrutację na to ogłoszenie

State Street Corporation (NYSE: STT) is the world's leading provider of financial services to institutional investors including investment servicing, investment management, market research and trading. With $28.4 trillion in assets under custody and administration and $2.48 trillion in assets under management State Street operates in 29 countries and more than 100 geographic markets and employs over 29,000 worldwide promoting a culture of excellence.
At the moment we are looking for candidates for

Application Support Analyst, Senior Associate

Location: Kraków, małopolskie
JOB ID: R-569966

to join the insource organization supporting the State Street EMEA

Why State Street Bank Poland?
Operating in Europe since 1970 State Street services clients in multiple locations. State Street Bank Poland was established in 2007 in Kraków. Today State Street Bank Poland employs over 2000 staff members at three sites across the city. Our Kraków office provides investment fund accounting and related services to clients of multiple State Street locations and business units across Europe. We offer positions in a challenging, rapidly changing and international environment. There are multiple opportunities to gain experience in diverse areas of the investment fund cycle. State Street offers a significant scope for personal growth and career progression. Throughout your career at State Street you will be provided with a wide range of training opportunities and internal mobility options as well as individual development plans, attractive benefits and an excellent remuneration package. The continuous development of our employees from day one is critical as we continually seek to develop and expand the local management team and create future leaders from within.

The candidate for the Senior Technical Support Analyst positon will be joining the team supporting a number of key State Street - IFS applications. The candidate should be motivated to become a member of technical support team and also be able to conjoin their operational experience with interest in business systems technologies. This position offers the successful candidate the opportunity to demonstrate responsibility, communication and technical expertise in a high profile role within the IFS / State Street organization.

 

Primary Responsibilities:

  • Assist in all production support issue that arises from the user community;
  • Address tickets opened by business and communicate effectively to the user community about impending production issues;
  • Midlevel technical expert on complex problems/issues;
  • Monitor call/request volume and levels of user satisfaction;
  • Ensure that IT Audit controls for area of responsibility are strictly followed;
  • Responsible for production job monitoring and recovery;
  • Responsible for testing change control process in UAT;
  • Provide coverage during weekend on-calls on rotational basis.

 

Required Qualifications:

  • Min. 2 years’ experience in Fund Services or general IT field;
  • Strong technical proficiency and ability to learn;
  • Excellent communication skills;
  • Working knowledge of Unix and/or SQL (Sybase preferred) will be considered an additional advantage.

 

We offer:

  • Competitive benefits and salary package (employee savings plan, Life insurance premium package, VIP medical package and many others)
  • An International operating environment
  • Diversity of opportunities across a range of challenging and highly complex activities
  • Technical or leadership career pathway
To apply to this position, follow the "apply now" link. To locate this position in our application page, please use the KEYWORD search functionality and insert either the State Street Job ID or the Location.

As a first step we ask all candidates to fill out our online application form. Please enclose the CV in English and remember to save this document without any Polish characteristics also in file name.
Poziom stanowiska
Specjalista
Języki
angielski
Umiejętności
SQL Unix
Poziom stanowiska
Specjalista
Języki
angielski
Umiejętności
SQL Unix
Poziom stanowiska
Specjalista
Języki
angielski
Umiejętności
SQL Unix