Pracodawca zakończył rekrutację na to ogłoszenie
Job description:
Lead and manage a team of 10 to 16 deal management specialists
Provide leadership support and coaching to team including regular one to ones, developmeny plans, coaching,
Support team member development and actively manage succession planning
Accountable for the overall performance of team members and the team as a whole, positively recognising excellent performance and effectively managing any underperformance
Ensure all KPIs defined for the team are met, and team members are equipped with the knowledge, skills and support to perform them effectively
Proactively liaise with other business stakeholders involved in operational processes
Through collaborative leadership, drive resolution of complex customer issues in liaison with partners from other functions
Use Continuous Improvement tools such as visual management, leader standard work, and the versatility matrix to support daily operations management
Build strong relationships with Account Managers and Sales Leaders
Liaise regularly with business stakeholders to ensure the team has access to all relevant information to perform effectively in their roles
Support Account Managers in business reviews
Data Integrity Management
Requirements:
Number of Vacancies: 1
Benefits of working at Shell:
Shell is an Equal Opportunity Employer
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