Pracodawca zakończył rekrutację na to ogłoszenie
Key responsibilities:
•Contacting Spanish speaking customers regarding overdue accounts and determine reasons for non-payment
•Analysing of overdue receivables
•Initiating strategies for collection processes and procedures
•Delivering a consistent and professional level of service and maintaining good customer relations
•Reporting the results of work in the area of outstanding receivables
•Achieving set revenue targets and call quality objectives
•Advising and influencing customers on the payment options for debt recovery
Qualifications
•Min. secondary education
•Very good Spanish
•Good English
•Proficiency in computer skills (MS Office)
•Stress resistant
•Persuasive
•Analytical
•Experience in Customer Service and SAP knowledge nice to have
We offer:
•Location: Warszawa Annopol
•The ability to use your knowledge of foreign language on a daily basis at work (we serve our Clients in almost 30 foreign languages)
•Experience with a range of Clients and technology solutions which provides professional relevance
•Operating according to Lean Six Sigma philosophy
•Collaborating and learning from diverse and talented colleagues helps you “raise your game”
•Trainings and development tailored to help you achieve your potential
•New Joiners Programme including trainings
•Opportunity to engage in Corporate Social Responsibility initiatives
•We also think about your social life, at Accenture you will be able to take part in different initiatives like Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming and many others
•Social benefit packages including: private medical care, Benefit sport club cards, life insurance
•Friendly work atmosphere in multicultural environment
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