Strefa Klienta
For our Client, new Shared Service Center in Kraków, we are looking for experienced Candidates who want to be a part of a process of creating organization for a position of
Senior HR Manager
Work place: Kraków
Ref. no 180023/4095
Responsibilities:
- define and drive people management strategy (e.g. workforce planning, training, engagement, mentoring, succession planning, incentives and retention) and lead with the example),
- constantly evaluate the HR proposition and the service to clients with a view to improving delivery through innovation and the implementation of industry best practice,
- ensure a high degree of client orientation,
- manage overall business operations across all supported locations,
- contribute to the implementation of the comapny's strategy,
- keeping the team motivated and focused, closely monitoring the activity to ensure compliance with key metrics and deliverables,
- interacting with and managing customers & key stakeholders on a day to day basis and undertaking regular process improvement measures based on customer feedback and data analytics,
- implement Lean approaches to deliver efficiencies through standard processes and synergies
- reporting activities – as per the company requests.
Requirements:
- 5+ years of experience in team handling (preferably in BPO/SSC sector)
- previous relevant experience (7 – 10 years),
- experience in developing HR Practices & Policies,
- must have experience of leading a team of at least 5 HR staff,
- fluency in English,
- project Management skills with skills on time and budget control,
- university graduate – social sciences preferred,
- project Management certified - would be an advantage,
- analytical and strategic way of thinking.
The offer:
- dynamic work in an international environment,
- professional development in a growing business,
- competitive benefits package,
- opportunities of internal promotions in new structures.
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