For our Client, big, global company, we are looking for an experienced Candidate for an independent and international role of
RtR Operations Manager
RtR Operations Manager
Work place: Warszawa
Ref. no 180658/4424
Responsibilities:
- provide leadership to the RTR team on daily activities to achieve maximum operations efficiency,
- team management (regular meetings, frequent feedbacks, coaching and mentoring, recognitions, development plan, performance discussions and appraisals, career planning),
- manage annual performance targets and operating budget,
- build strong communication and close working relationship with the key stakeholders at market site, corporate stakeholders (Corporate Accounting, Tax, Treasury, etc.) and with internal SSC enabling functions,
- support markets in achieving their finance transformation objectives,
- manages Business Continuity ensuring all activities and processes are completed and updated,
- conduct process review,
- provide guidance for implementation of standardization and best practices initiatives,
- ensure existing policies and procedures are followed,
- evaluate RTR processes to find technology and organization efficiencies and make improvement recommendations,
- succession planning,
- track the incidents to conclusion in line with SLAs and quality standards,
- minimize customer issues and concerns proactively.
Requirements:
- at least 5 - 10 years of team management experience preferably in F&A processes in SSC/BPO,
- excellent English skills,
- university degree in accounting/finance/business management is a strong asset,
- strong communication and presentation skills, stakeholder management at all levels,
- ability to see “big picture”, provide holistic point of view,
- influencing skills, ability to strategize and execute complex initiatives,
- strong time management and prioritization skills,
- ability to use critical thinking and logic skills to isolate and resolve issues in a timely manner,
- accustomed to deal with tight deadlines and work under pressure.
The offer:
- work in the organization with the strong position on the global market,
- professional development in a growing business,
- competitive benefits package (medical healthcare, sports card, life insurance, parking etc.),
- convenient location, near to the city center.