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Shell Business Operations
Data aktualizacji: 2018-10-11
Kraków, małopolskie
Podatki, Księgowość, BPO/SSC, Analiza
Data aktualizacji: 2018-10-11
Shell Business Operations
Process Analyst (Direct Tax)
Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell Business Operations (SBO) Krakow sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, an SBO-Krakow job will offer the chance to build a lasting and meaningful career. As one of six Business Service Operations centres, located worldwide, a job in Krakow will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and internal stakeholders as well as advanced financial operations.

Process Analyst (Direct Tax)
Process Analyst (Direct Tax)
Work location: Kraków

Job description:
The Process Architect team plays a key role in supporting the Tax Process Owner in efforts to achieve and maintain top quartile performance.  In order to achieve this a high level of integration is required with the following process areas: R&A, LSR, Group Reporting, Data and others. This is accomplished through active participation in process management teams and ad-hoc meetings to help drive process standardisation.

For the Tax Process Analyst role, we are looking for a candidate who has a particularly good knowledge of Tax processes, roles, controls and systems. 

This is a challenging role, which requires energetic, proactive individual with excellent interpersonal and stakeholder management skills, who is looking to build on their experience and gain a broader perspective of Shell Businesses/Functions, global Finance Operations, and global processes. The candidate will gain first-hand experience of delivering major transformational change and in the setting up the future ways of working of the processes and systems. 
Tax Process Analyst will work closely with the Direct Tax Process Architect to help develop and maintain global Finance process design blueprints on behalf of the global Tax Process Owner. In addition, key activities include supporting transformational automation of Direct Tax process in close cooperation with Tax Automation Lead, IT and “feeder” processes.
The role works closely with a global team of Process Design Architects and Analysts, and interacts globally with many stakeholders from Process Executive to end users. Key stakeholders include the Tax Process Owner team (including Process Experts), Finance Operations Tax team and the various Process Integration teams.
Tax Process Analyst’s main accountabilities and activities are as follows:
- Become a process subject matter expert in Direct Tax
- Assist Direct Tax Process Architect, Process Owner and Process Managers in identifying and prioritizing process enhancements and continuous improvement opportunities, including identification of key initiatives for following years’ budgets, including IT
- Help resolve process related issues escalated from Process Executive, Process Owner or Process Manager
- Maintain global process designs on behalf of Process Owners
- A key activity of the Process Architect team is ensuring consideration of all possible integration points associated with process issues and enhancements. Impact could be to an upstream or downstream process in another process area (e.g. R&A, LSR). Thus need to engage with other Process Design Architects.
- Cooperate and integrate with Direct Tax Automation Lead and IT to drive direct tax process automation, understand potential solution options, testing considerations, integration with other modules, etc. 
- Knowledge transfer to Finance Operations Tax operational teams
- Participation in CI sponsored projects as necessary



  • A good understanding of Direct Tax process and supporting systems
  • A finance process and/or systems IT background would be an advantage
  • SAP experience required 
  • Process Improvement and Process Design Skill
  • Process Management Knowledge
  • Group Accounting Policies & Standards Skill
  • Financial Controls Knowledge
  • Governance & Assurance Awareness
  • MI & Reporting for the Business Knowledge
  • Strong virtual teaming capability. 
  • Ability to manage stakeholders, with good planning and effective meeting preparation and management skills strongly desirable
  • Fluent English

 Number of Vacancies: 1


Benefits of working at Shell:
  • Meaningful work in a company that is universally respected as a truly global energy leader (one of the world’s biggest companies according to Fortune Global 500)
  • Unique opportunity to fulfill your potential with personal and professional development programs
  • Work in a smart and motivated team within a supportive and inclusive culture with strong values
  • Attractive salary and bonuses
  • Complex medical care and individual life insurance
  • Sports programme & facilities e.g. Multisport Benefits Card, vouchers for free time activities
  • Good atmosphere at work and comfortable working environment: own canteen and a few relax rooms
  • Opportunity to participate in social and community projects

Shell is an Equal Opportunity Employer